Samsung BI17BSSBV/EDC, BI19BSSBV/EDC manual Settings, Question, Answer, Self-Test Feature Check

The screen colors have changed after changing the video card.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

MagicTune doesn't work properly.

Has the video card been set properly?

Have you installed the monitor driver?

See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

Have you changed your PC or video graphic card?

Settings.

Set the video card by referring to the video card manual.

Install the monitor driver according to the Driver Installation Instructions.

Install the monitor driver according to the Driver Installation Instructions.

Download the latest program. The program can be downloaded from the http://www.samsung.com/.

Check the following items if there is trouble with the monitor.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 75Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel→System→Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

If problems repeatedly occur, contact an authorized service center.

Q & A

Question

How can I change the frequency?

Answer

Frequency can be changed by reconfiguring the video card.

Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)

How can I adjust the resolution?

How can I set the Power Saving function?

How can I clean the outer case/LCD Panel?

Windows ME/XP/2000 : Set the resolution at the Control Panel→Display→Settings.

* Contact the video card manufacturer for details.

Windows ME/XP/2000 : Set the function at BIOS-SETUP of the computer or the screen saver. (Refer to Windows/Computer Manual).

Disconnect the power cord and then clean the monitor with a soft cloth, using either a cleaning solution or plain water.

Do not leave any remains of the detergent nor scratch the case. Do not allow any water to go inside the monitor.

Self-Test Feature Check

Self-Test Feature Check Warning Messages Environment Useful Tips