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Troubleshooting for Anynet+

Problem Possible Solution

Anynet+ does not work.
Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
Check if the Anynet+ device power cord is properly connected.
Check the Anynet+ device’s Video/Audio/HDMI cable connections.
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+setup menu.
Check whether the remote control is Anynet+ compatible.
Anynet+ doesn’t work in certain situations. (initial setup)
If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product
off and on again.
Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+.
Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set to On in the
Anynet+ Setup menu.
Press the TOOLS button to display the Anynet+ menu and select a menu you want.
I want to exit Anynet+.
Select View PC in the Anynet+ menu.
Press the SOURCE button on the product remote control and select a non- Anynet+ device.
The message “Disconnecting
Anynet+ device ...” appears on
the screen.
You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.
The Anynet+ device does not play.
You cannot use the play function when initial setup is in progress.