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Screen issue
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving
objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean
the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital products.
The brightness and color do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and
Sharpness.
―Refer to page 98 for details about the Picture menu.
Go to System and adjust the Energy Saving settings.
―Refer to page 146 for details about the System menu.
Reset the screen settings to the default settings.
―Refer to page 114 for details about the Reset Picture menu.
Broken lines are displayed on the edges of the screen.
If Picture Size is set to Screen Fit, change the setting to 16:9.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a
Samsung Service Center to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or if the
signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and bottom of
the screen.
Change the screen size setting to full screen on the product or source device.