11 Troubleshooting Guide

11.1.3 Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the

 

product and PC, and ensure the connection is

 

secure.

 

("2.2 Connecting and Using a PC")

 

 

Blank spaces are found at the top and bottom

Blank spaces on the screen are not caused by

of the screen when an HDMI or HDMI-DVI

the product.

cable is connected to the product and PC.

The cause of the problem is the PC or graphics

 

 

card, and can be fixed by adjusting the screen

 

size in the HDMI or DVI option of the graphics

 

card settings menu.

 

If the graphics card settings menu has no

 

option to adjust the screen size, update the

 

graphics card driver to the latest version.

 

(Please contact the graphics card or computer

 

manufacturer for details on how to adjust the

 

screen settings.)

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen

Check that the product is connected correctly

(refer to "Connecting to a PC").

with a cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the

 

product is powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from

 

the graphics card exceeds the product's

 

maximum resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and

 

set the maximum resolution and frequency

 

according to the product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

11 Troubleshooting Guide 206

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Samsung ME40B, BN4600098G03, HE46A, HE40A, ME32B, ME46B, ME55B user manual Check the followings, Installation issue PC mode

ME40B, ME32B, ME46B, HE40A, BN4600098G03 specifications

The Samsung ME55B, BN4600098G03, HE40A, ME46B, and HE46A are part of Samsung’s professional display lineup, designed to meet a variety of business and commercial needs. These models stand out for their innovative features, high quality, and stunning performance, making them ideal for digital signage, presentations, and other visual communication applications.

The Samsung ME55B is a 55-inch display that utilizes an advanced LED technology to deliver remarkable picture quality with vibrant colors and sharp contrast. This model is particularly suitable for environments where excellent visibility is critical, such as retail spaces and corporate settings. Its slim design allows for easy installation, while its anti-glare coating ensures that visuals remain clear even in brightly lit areas.

The BN4600098G03, often referred to as the Samsung 46-inch professional display, offers a Full HD resolution that guarantees crisp images and details. This model is equipped with a powerful quad-core processor that enhances its performance, allowing for smooth multitasking and efficient management of content. Additionally, it features a built-in media player that supports various media formats, facilitating easy playback without the need for external devices.

The HE40A and HE46A are tailored for high-traffic environments, boasting robust features that ensure durability and reliability. They come with advanced connectivity options, including HDMI, DisplayPort, and USB, making content sharing and connectivity seamless across different platforms. The displays are also equipped with Samsung’s MagicINFO software, which enables users to create, manage, and schedule content effectively.

The ME46B model is particularly noteworthy for its energy efficiency, helping businesses reduce operational costs while maintaining excellent performance. This display features a narrow bezel design, which maximizes the screen area and allows for seamless multi-display setups. This characteristic is especially beneficial for video walls or large digital signage installations.

All these models share a commitment to cutting-edge technology, including Samsung's proprietary UHD upscaling, which enhances lower resolution content to near UHD levels, ensuring that even older media looks vibrant and engaging. They are designed with user-friendly interfaces that streamline the setup and content management process, catering to both tech-savvy users and those who may be less experienced with technology.

In summary, the Samsung ME55B, BN4600098G03, HE40A, ME46B, and HE46A offer a compelling combination of innovative features, advanced technologies, and robust performance. These displays are built to cater to a wide array of commercial applications, providing high-quality visuals that enhance any environment while ensuring reliable operation and ease of use.