Check Points before Requesting Service

Symptom

Solution

Anynet+ does not

■ Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+

work.

devices only.

 

■ Connect only one receiver.

 

■ Check if the Anynet+ device power cord is properly connected.

 

■ Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

■ Check whether the TV remote control is in TV mode.

 

■ Check whether it is Anynet+ exclusive remote control.

 

■ Anynet+ doesn’t work at a certain condition. (Searching channels, Plug & Play,

 

etc.)

 

■ When connecting or removing the HDMI cable, please make sure to search

 

devices again or restart your TV.

 

■ Check if the Anynet+ Function of Anynet+ device is set on.

I want to start

■ Check if the Anynet+ device is properly connected to the TV and check if the

Anynet+.

Anynet+ (HDMI-CEC) is set to On in the Anynet+ Setup menu.

 

■ Press the TV button on the TV remote control to switch to TV. Then press the

 

TOOLS button to show the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

■ Select View TV in Anynet+ menu.

 

■ Press the SOURCE button on the TV remote control and select a device other

 

than Anynet+ devices.

 

■ Press any of P / , PRE-CH, and such to change to the

 

TV mode. (Note that the channel button operates only when a tuner-embedded

 

Anynet+ device is not connected.)

The Connecting to

■ You cannot use the remote control when you are configuring Anynet+ or

Anynet+ device…

switching to a view mode.

message appears on

■ Use the remote control when the Anynet+ setting or switching to view mode is

the screen.

complete.

The Anynet+ device

You cannot use the play function when Plug & Play is in progress.

does not play.

 

The connected device

■ Check whether or not the device supports Anynet+ functions.

is not displayed.

■ Check whether or not the HDMI cable is properly connected.

 

■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

■ Search Anynet+ devices again.

 

■ You can connect an Anynet+ device using the HDMI cable only. Some HDMI

 

cables may not support Anynet+ functions.

 

■ If it is terminated by an abnormal situation such as disconnecting the HDMI cable

 

or power cord or a power failure, please repeat the device scan.

The TV programme

Check whether the antenna jack on the recording device is properly connected.

cannot be recorded.

 

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Samsung BN68-01699A-00 user manual Check Points before Requesting Service, Symptom Solution
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BN68-01699A-00 specifications

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