Manuals / Samsung / TV and Video / Flat Panel Television

Samsung BN68-02625A-03 On, refer to Remote control does not work below, There is no signal

Models: UC5000 BN68-02625A-03

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Other Information

Issues

Solutions and Explanations

No Picture, No Video

The TV won’t turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns

 

on, refer to “Remote control does not work” below.

 

 

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the Setup menu (p. 20).

 

• If your PC is connected to the TV, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15 minutes if

 

there is no signal.

 

 

There is no picture/video.

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

devices).

 

• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections

 

to the TV input. For example, if an external device’s output is HDMI, it should be connected to an

 

HDMI input on the TV.

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

RF(Cable/Antenna) Connection

 

 

 

The TV is not receiving all channels.

• Make sure coaxial cable is connected securely.

 

• Please try Auto Program to add available channels to the channel list. Go to MENU - Channel -

 

Auto Program then select Auto and make sure the correct Cable TV signal type is set in the menu.

 

There are 3 options (STD, HRC and IRC) (p. 14)

 

• Verify the Antenna is positioned correctly.

 

 

No Caption on digital channels.

• Check Caption Setup menu. Try changing Caption Mode Service1 to CC1 (p. 22).

 

• Some channels may not have caption data.

 

 

The picture is distorted: macroblock error,

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization.

such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV problem.

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

• Set your PC’s output resolution so they matche the resolutions supported by the TV (p. 12).

appears.

 

 

 

“PC” is always shown on the source list,

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.

even if a PC is not connected.

 

 

 

The video is OK but there is no audio.

• If you are using an HDMI connection, check the audio output setting on your PC.

 

 

Network Connection

 

 

 

The wireless network connection failed.

• The Samsung Wireless USB dongle is required to use a wireless network.

 

• Make sure the Network Connection is set to Wireless (p. 27).

 

• Make sure the TV is connected to a wireless IP sharer (router).

 

 

Software Upgrade over the network fails.

• Try network test in Setup menu (p. 23).

 

• If you have latest SW version, SW upgrade will not proceed.

 

 

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates

buzzing noise from the TV speakers with

that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI

Component cable connection.

connection.

 

 

The picture won’t display in full screen.

• HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3)

 

contents.

 

• Black bars on the Top & Bottom will appear during movies that have aspect ratios different from your

 

TV.

 

• Adjust the picture size options on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Program the Cable/Sat remote control to operate the TV. Refer to the Cable/Set user manual for the

doesn’t turn the TV on or off, or adjust the

SAMSUNG TV code.

volume.

 

 

 

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Samsung BN68-02625A-03 On, refer to Remote control does not work below, There is no signal, There is no picture/video
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UC5000, BN68-02625A-03 specifications

The Samsung BN68-02625A-03, UC5000 is a stunning display technology that combines advanced features, innovative technologies, and superior characteristics to enhance your viewing experience. As a part of Samsung’s renowned lineup, this model is designed to cater to the needs of both casual viewers and avid gamers alike.

One of the main features of the Samsung BN68-02625A-03 is its impressive resolution, delivering sharp and clear visuals that make every scene come to life. With a Full HD resolution, it offers a pixel-perfect picture that is ideal for watching movies, playing video games, or streaming shows. This level of clarity ensures that details are not lost, providing an immersive viewing experience.

The display also incorporates Samsung's advanced LED technology, which enhances brightness and contrast for a more vivid picture. The dynamic range of colors presented vividly on the screen allows users to appreciate a wide spectrum of shades, from the deepest blacks to the brightest whites. With HDR (High Dynamic Range) support, this model ensures that content is presented as intended, with enhanced depth and realism.

In terms of connectivity, the BN68-02625A-03 features multiple HDMI and USB ports, allowing for easy integration with various devices such as gaming consoles, streaming boxes, and sound systems. This versatility makes it an ideal choice for a home entertainment system. Additionally, smart capabilities allow users to access popular streaming platforms directly from the display, simplifying the overall viewing experience.

Another hallmark of this model is its sleek design, which fits seamlessly into any home decor. The ultra-slim profile minimizes the physical footprint, while also making it easy to mount on walls or set up as a centerpiece in any room.

User-friendly features, including customizable settings, allow viewers to adjust preferences according to their desires, ensuring that the viewing experience matches individual tastes. The intuitive on-screen interface further enhances usability, making navigation through menus and apps a breeze.

Overall, the Samsung BN68-02625A-03, UC5000 stands out with its combination of cutting-edge technology, immersive picture quality, and user-focused design. It is a testament to Samsung’s commitment to innovation and excellence, making it a superb choice for anyone looking to upgrade their home entertainment viewing experience.