Issues

Solutions and Explanations

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly. Refer to the resolution settings on page 11 of this manual.

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component (p. 21).

 

• Caption must be activated on the external device (p. 21).

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is unavailable

• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 23).

in the Self Diagnostic Test menu.

 

 

 

The TV is tilted to the side.

• Remove the base stand from the TV and reassemble it.

 

 

The channel menu is greyed out

• The Channel menu is only available when the TV source is selected.

(unavailable).

 

 

 

Your settings are lost after 30 minutes or

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change

every time the TV is turned off.

the settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the

 

SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE(p. 8).

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

 

flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90

 

degree connectors.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the TV.

 

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using a HDMI, PC or Component source.

 

 

POP (TV’s internal banner ad) appears on

• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 8).

the screen.

 

 

 

✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

05 Other Information

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Samsung UN55C6900 Caption must be activated on the external device p, Every time the TV is turned off, Degree connectors
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UN55C6900, UN46C6900, BN68-02924A-02 specifications

The Samsung UN46C6900 and UN55C6900 are prominent members of Samsung's C6900 series, known for their sleek design, impressive picture quality, and user-friendly features. Released as part of the brand's advanced lineup, these LED HDTVs have earned accolades for their combination of performance and technology.

One of the standout features of the UN46C6900 and UN55C6900 is the use of Samsung’s LED technology, which enhances the brightness, contrast, and overall fidelity of the picture. This series employs a backlighting method that allows for deeper blacks and more vibrant colors, bringing a lifelike quality to the viewing experience. The ultra-slim profile of these models adds a touch of modern elegance to any room.

Both televisions come equipped with Samsung's 240Hz Motion Plus technology, designed to reduce motion blur during fast-paced action scenes, an essential feature for sports enthusiasts and action movie fans. This advanced processing technique ensures smooth playback, allowing viewers to enjoy their favorite content without distraction.

Connectivity is another key characteristic of the C6900 series. The UN46C6900 and UN55C6900 include multiple HDMI ports, providing users the flexibility to connect various devices, such as Blu-ray players, gaming consoles, and sound systems. Additionally, these models support USB connectivity, enabling easy access to multimedia content from external drives.

Smart TV capabilities are integral to the C6900 series, offering access to streaming services like Netflix, YouTube, and Hulu. This seamless integration allows users to enjoy a vast library of content at their convenience, enhancing the television’s functionality beyond traditional broadcasting.

The UN46C6900 and UN55C6900 also feature Samsung's AllShare technology, which enables users to share content from their compatible mobile devices and computers directly to their TV. This feature highlights the increasing importance of cross-device connectivity in modern entertainment systems.

In terms of audio, these models are equipped with Dolby Digital Plus sound technology, delivering crisp and clear audio that complements the stunning visuals.

Overall, the Samsung UN46C6900 and UN55C6900 represent a harmonious blend of cutting-edge technology, aesthetic appeal, and user-centric features, making them strong contenders in the competitive world of HDTVs. Whether for movies, gaming, or everyday viewing, these televisions offer a versatile and high-quality option for any home entertainment setup.
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