Warranty and Service (Continued)

EN

What does it mean when the burner does not glow red?

 

 

•The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off, so the surface cooking area will not always glow red.. If you select a low heat setting, the heat will cycle on and off more frequently than at higher settings.. The heat also cycles on and off at the highest setting..

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period..

Service

Before calling for assistance or service, please check the section “Troubleshooting..” If you still need help, follow the instructions below..

Is it a technical fault?

If so, please contact your customer service centre..

Always prepare in advance for the discussion.. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary..

Please take note of the following information..

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance.. This information is provided on the rating plate as follows:

•Model description

•S / N code (10 digits)

We recommend that you record the information here for easy reference..

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts.. Preparing for your phone call as described above will save you the cost of these trips..

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Samsung C61R2CCN/XEH, PKG003/XEH manual Warranty and Service, Is it a technical fault?
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C61R2CCN/XEH, PKG003/XEH specifications

Samsung is a leading brand renowned for its cutting-edge technology and innovative products. Among its remarkable offerings, the Samsung PKG003/XEH and C61R2CCN/XEH stand out for their advanced features and impressive capabilities, tailored for modern users seeking high performance and reliability.

The Samsung PKG003/XEH is a configuration that exemplifies Samsung's commitment to delivering superior sound quality. This device is designed for audiophiles and casual listeners alike, offering a dynamic range of audio performance. It employs advanced audio technologies, such as Dolby Atmos and DTS:X, providing immersive sound experiences that make you feel as though you are in the center of the action. With its sleek design, it complements any living space while fitting seamlessly into modern home setups.

Additionally, the PKG003/XEH features multiple connectivity options, including Bluetooth and Wi-Fi, allowing users to stream music and audio directly from their devices. This versatile speaker system also comes with voice assistant integration, making it easy to control playback with simple voice commands. Its user-friendly interface, combined with an intuitive remote control, enhances the overall listening experience.

On the other hand, the C61R2CCN/XEH showcases Samsung's prowess in home appliance technology. This model is a feature-rich refrigerator designed to meet the needs of contemporary households. One of its standout characteristics is the SmartCooling technology, which ensures optimal temperature and humidity levels to keep your food fresher for longer. The refrigerator includes an intelligent display panel that provides quick access to settings and notifications.

The C61R2CCN/XEH also offers efficient energy consumption, aligning with Samsung's sustainability goals. With features like a built-in water and ice dispenser, and flexible shelving options, it combines convenience with practicality. Its sleek stainless steel finish not only enhances its aesthetic appeal but also makes it easy to clean and maintain.

Both models reflect Samsung's dedication to innovation, quality, and user satisfaction. The integration of advanced technologies in audio and appliance products showcases the brand's ability to cater to diverse consumer needs, from those seeking a premium listening experience to families looking for efficient kitchen solutions. As Samsung continues to push boundaries, products like the PKG003/XEH and C61R2CCN/XEH exemplify the future of home entertainment and appliances.
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