Warranty and Service (Continued)

EN

What does it mean when the burner does not glow red?

 

•The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off, so the surface cooking area will not always glow red. If you select a low heat setting, the heat will cycle on and off more frequently than at higher settings. The heat also cycles on and off at the highest setting.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S / N code (10 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung C61RAAST/SLI manual Warranty and Service, Is it a technical fault?
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C61RAAST/SLI specifications

The Samsung C61RAAST/SLI is a state-of-the-art air conditioner designed to provide optimal cooling and heating solutions for various environments. Combining functionality, energy efficiency, and advanced technology, this model stands as a leading choice for both residential and commercial use.

One of the standout features of the Samsung C61RAAST/SLI is its inverter technology. This innovation allows the unit to adjust its cooling and heating output according to the ambient temperature, ensuring a consistent climate while significantly reducing energy consumption. The advanced inverter system results in quieter operation and an increase in the lifespan of the air conditioner, making it an environmentally friendly choice with lower utility bills.

In addition to its inverter technology, the C61RAAST/SLI boasts a powerful cooling capacity, making it highly effective in larger spaces. With a high-efficiency rating, it ensures that users experience maximum comfort even during the peak summer months. The unit comes equipped with a Turbo Cooling Mode, which provides a quick chill in intensely hot conditions, allowing users to cool down their space rapidly.

Furthermore, the C61RAAST/SLI integrates advanced filtration systems that not only cool and heat the air but also improve air quality. Equipped with a high-performance filter, it effectively removes dust, allergens, and other particles, ensuring clean and fresh air circulation throughout the space. This feature is especially beneficial for individuals with allergies or respiratory issues.

A user-friendly remote control and smart connectivity options further enhance the convenience of the Samsung C61RAAST/SLI. Users can control temperature settings, fan speed, and operational modes from a distance. Additionally, with compatibility for smart home systems, the unit can be operated via smartphone apps, giving users the ability to manage their air conditioning needs effortlessly.

The sleek design of the C61RAAST/SLI complements any modern interior, with a discreet profile that blends seamlessly into any room. Its low noise level ensures that it operates quietly, which is particularly important for bedrooms or study areas.

In summary, the Samsung C61RAAST/SLI combines cutting-edge technology, energy efficiency, and user-focused features, making it an excellent choice for those seeking a reliable and effective air conditioning solution. With its inverter technology, powerful cooling capacity, advanced filtration, and smart connectivity, it exemplifies the quality and innovation that Samsung products are known for.
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