Scanner error #1

An error has occurred within the SRAM.

1

1 Press and hold down STOP/CLEAR for 7 seconds to reset the product.

2 Check the cabling connections.

3 If the error persists, unplug the power cord from its power source for 10 seconds, and then reconnect the power cord.

4 Try connecting the product to a different power source.

5 If the error persists, replace the contact image sensor.

6 If the error persists, replace the formatter.

Scanner isn’t available

The document scanner mechanism is in use.

Wait until the document scanner has finished the current job before sending the next job.

Scanner jam - reload

Pull the document-release door open, and then remove the jammed document

Scanner reserved for PC scan

The product is being used to create a scan by a computer.

Wait until the computer scan has finished, or cancel the scan from the computer software, or press STOP/CLEAR.

Scanning error/Cannot connect to PC

1Check the connection cable.

2Try the scan again.

EN

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