Loose toner
•The inside of the printer is dirty, print a cleaning page.
•The toner cartridge is defective.
•The media is too smooth.
•The fuser setting is wrong for the media type.*
•The fusing assembly is defective or dirty.
•The printer driver is not set for the correct media.
*This feature does not apply to all products.
Misformed characters
•The media is too smooth.
–Print a few more pages to see if the problem corrects itself.
•The printer operating environment does not meet HP specifications.
•Maintenance is due.
–Print a copy of the supplies status page, and install the printer maintenance kit.*
*This feature does not apply to all products.
Outgoing faxes/copies/scanned images are too light or too dark
1200, 3100, 3150, and 3200 series only
•Recalibrate the scanner.
•The contrast is not set correctly.
•The original image is very light or very dark.
•The scanned image is too light or too dark because the original was on colored media.
254 Chapter 9 – Image quality | EN |