41.3Unexpected paper size alternates with Load tray [x] type size

1 Reload the tray with the correct media size.

1

2Ensure the media in the tray is loaded under the front and back tabs. Check sensors PS103 and PS106 for proper operation.

3If you are trying to print from tray 1, make sure that the paper-size setting in the printer control panel is configured correctly.

4If you are printing from tray 2, 3, or 4, verify that the three paper-size adjustments (length guide, width guide, and size-selector switch) on the paper tray have been made correctly. Make sure that the media is under the corner tabs.

5Press GO. The page containing the error is automatically reprinted.

OR

Press CANCEL JOB to clear the job from the printer’s memory.

41.5Printer error

1This error usually occurs with smooth media, such as transparencies or labels.

•If the error persists when using tray 1, load media one sheet at a time.

•If the error persists when using trays 3 and 4, replace the feed and separation rollers.

2Check sensors PS102 and PS103 for proper operation.

EN

Numerical messages 71