Blank spots
•The media does not meet HP paper specifications or is stored improperly.
•The toner cartridge is defective.
•The transfer roller is dirty or defective.
Bottom of page is blank or graphic image is cut off
•The page is too complex. (There is not enough memory to process the page.)
–Reduce the resolution through the software or printer driver. See the online help for printer driver issues.
Character voids
•Use media that meets HP paper specifications.
–The surface of the media is too rough or the media’s surface is too smooth for proper toner adhesion.
–The moisture content of the media is too high.
–Printing is on the wrong side of the media.
–The transparencies are not designed for proper toner adhesion.
•The printer driver is not set for the correct media.
•The fuser is defective.
–Check for a wrap jam in the fuser.
248 Chapter 9 – Image quality | EN |