Fatal error secondary messages (continued)

Message

Cause

Solution

1

 

 

 

 

 

Laser/scanner/beam

1.

Check the ribbon

 

 

 

detect error.

connector and four wire

 

 

 

connector at the top of the

 

 

 

formatter PCA.

 

 

 

2.

Replace the laser/

 

 

 

scanner.

 

 

 

3.

Replace the formatter

 

 

 

PCA.

 

 

 

 

 

 

 

Fuser error. The fuser

1.

Unplug the printer and

 

 

has a malfunction.

do not plug it back in for at

 

 

 

least ten minutes.

 

 

 

2.

Verify that the fuser

 

 

 

connector and the

 

 

 

thermistor connector are

 

 

 

both firmly seated in the

 

 

 

ECU.

 

 

 

3.

Perform a heating-

 

 

 

element resistance check.

 

 

 

4.

If the resistance

 

 

 

readings are correct and

 

 

 

the error persists, replace

 

 

 

the fuser.

 

 

 

 

 

 

 

Formatter internal RAM

1.

Unplug the printer and

 

 

or ROM error. The RAM

plug it back in.

 

 

or ROM has an error.

2.

Unplug the printer,

 

 

 

remove any optional

 

 

 

memory, and turn the

 

 

 

printer back on.

 

 

 

3.Check the formatter

 

 

 

cable connections.

 

 

 

3.

Replace the formatter

 

 

 

PCA.

 

 

 

 

 

 

EN

LaserJet 1200 Series printer control-panel light messages 13