Tire tracks

The toner cartridge is worn out.

Toner smear

If the toner smears appear on the leading edge of the media, the media guides are dirty.

The media is too smooth.

The toner cartridge needs to be replaced.

The printer needs to be cleaned.

The fuser temperature is too low.*

*This feature does not apply to all products.

Vertical black lines

The toner cartridge is dirty, defective, or not seated properly.

The priority input tray is not in place.

The fuser entrance guide is dirty.

The fuser assembly is dirty or defective.

The fuser is scratched.

The fuser film is worn.

Set the fuser to a lower temperature mode.*

Replace the fuser.

Use the repetitive defect ruler to determine the defective component.

The printer needs to be cleaned.

*This feature does not apply to all products.

1200, 3100, 3150, and 3200 series only

There is ink, glue, white-out, or some other substance on the contact image sensor.

Slick media caused trouble during scanning.

The product needs to be recalibrated.

258 Chapter 9 – Image quality

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