Extended Service mode self-test failures (continued)

Test

If the test fails, take these actions:

 

 

 

 

 

 

 

Modem 1 dial tone

1

Make sure that the telephone cable is

 

 

detect

 

plugged into the correct connector on the

 

 

 

 

product and that the telephone line is

 

 

 

 

operational (use a telephone to test the

 

 

 

 

 

 

 

line).

 

 

 

2

If the test fails again, check the

 

2

 

 

configuration settings in the control panel.

 

 

3

If the test fails again, replace the LIU.

 

 

 

 

 

 

Scanner test #1

This test fails under normal conditions if the

 

 

 

document scanner is busy. If the document

 

 

 

scanner is not busy:

 

 

 

1

Cycle power by unplugging the power cord

 

 

 

 

from the power source, waiting 10 seconds,

 

 

 

 

and then reconnecting the power cord.

 

 

 

2

If the test fails again, clear all memory (see

 

 

 

 

“Extended Service menu tree” on page 99).

 

 

 

3

If the test fails again, replace the formatter.

 

 

 

 

 

 

 

EN

LJ 3100/3150 Service mode functions 101