Non HP toner detected alternates with

Press GO to continue

Make sure that the toner cartridge is a genuine HP toner cartridge. A non-HP toner cartridge will produce this error.

Note

Any printer repair required as a result of using non-HP toner is not covered under the printer warranty.

•If the HP toner cartridge is new, the e-label (cartridge memory) is missing or has been tampered with. If you believe that the toner cartridge is a fraud, call the HP fraud hotline at

(1) (877) 219-3183 (toll-free in North America).

•If the HP toner cartridge is used, the printer will not recognize the cartridge until 20 pages have been printed. After 20 pages have been printed, the error message disappears.

•If the HP toner cartridge is used, and the error message remains after 20 pages have been printed, the cartridge has run out of toner. Replace the toner cartridge.

Not enough memory

1Try resending the job.

2Try reducing the amount of activity on the HP LaserJet product. Cancel jobs in memory before resending the job.

3If the problem persists, press and hold STOP/CLEAR for 7 seconds to reset the product.

Not enough memory to duplicate for copy

1Divide the copy job into smaller sections, and then try to copy again.

2Use the Document Assistant to complete the copy job.

52 Chapter 1 – Control-panel messages

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