49.xx Printer error alternates with Cycle power to continue
1Press CANCEL JOB to clear the print job from the printer memory.
2Turn the printer off, and then turn the printer on.
3Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. (If the message only appears with a certain software program or print job, contact the software vendor for assistance.)
4If the message persists with different software programs and print jobs, disconnect all cables to the printer that connect it to the network or printer. Do the following in the order listed:
•Turn the printer off.
•Remove all memory DIMMs or
•Remove all EIO devices from the printer.
•Turn the printer on.
5If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and back on as you install each device.
6Replace a DIMM or EIO device if you determine that it causes the error.
7Remember to reconnect all cables that connect the printer to the network or computer.
8If the error persists, replace the firmware DIMM.
9Replace the formatter.
72 Chapter 1 – | EN |