• If your smartphone is locked with a password, press the key > Emergency. Press the key.
• If your keyboard is locked, press the key on the top of your smartphone. Press the key. Type the
emergency number. Press the key.
Volume

Adjust the volume

• To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.
• To decrease the volume, press the Volume Down key on the right side of your smartphone.
•To mute the volume, press the key on the top of your smartphone. To turn off mute, press the key again.
If you press the key during a call, your smartphone mutes the call so that you can hear others on the call, but
they can't hear you.
Related information
Mute a call, 67
Improve sound quality for media files, 142
Amplify the volume using the audio boost feature, 142

Change the default volume for calls

You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the
volume is.
1. From the home screen, press the key.
2. Press the key > Options > In-call Settings.
3. Change the Default Call Volume field.
4. Press the key > Save.

Improve sound quality during a call

You can't change sound quality when you are using a Bluetooth enabled headset.
1. During a call, press the key > Enhance Call Audio.
2. Select a Boost Bass or Boost Treble option.

Improve sound quality for all calls

You can't change sound quality when you are using a Bluetooth enabled headset.
User Guide Phone
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