User Guide

BlackBerry Device Software

To update your software using a website, from your computer, visit www.blackberry.com/update. Click Check for Updates. Connect your smartphone to your computer.

2.Complete the instructions on the screen.

If you updated your software over the wireless network, to delete the previous version of software that is temporarily stored on your smartphone, on the home screen or in a folder, click the Options icon. Click Device > Software Updates. Press the key > View Result. Press the key > Delete Downgrade Data.

Related information

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Downgrade or return to the previous version of the BlackBerry Device Software over the wireless network

Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task.

1.On the home screen or in a folder, click the Options icon.

2.Click Device > Software Updates.

If you recently updated your BlackBerry Device Software, to return to the previous software version, press the

key > View Result > Downgrade.

• To downgrade to an earlier software version, scroll to a software version that the

icon appears beside. Click

Perform Downgrade. Follow the instructions on the screen.

 

Find your smartphone model number and version of the BlackBerry Device Software

Do one of the following:

On the home screen or in a folder, click the Options icon. Click Device > About Device Versions.

If supported by your input language, in a message or memo, type myver followed by a space.

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Blackberry 9810 manual Click Device Software Updates, Key View Result Downgrade