User Guide

Synchronization

2.If necessary, click a calendar or contact list.

3.Select the Wireless Synchronization checkbox.

4.Press the key > Save.

If you use the BlackBerry Internet Service, you must use the BlackBerry Desktop Software to synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software.

Related information

Some characters in calendar entries don't appear correctly after synchronization, 192

About synchronization conflicts, 183

Empty the deleted items folder on your computer from your smartphone

Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator.

1.On the home screen, click the Messages icon.

2.Press the key > Options > Email Reconciliation.

3.If the Message Services field appears, set this field to the appropriate email account.

4.Press the key > Purge Deleted Items.

About backing up and restoring smartphone data

If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your BlackBerry smartphone data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.

If you haven't saved anything on your media card, you can back up and restore most of your smartphone data using your media card.

If your email account uses a BlackBerry Enterprise Server, you might be able to restore synchronized organizer data to your smartphone over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation password. For more information, contact your administrator.

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.

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Blackberry 9810 manual About backing up and restoring smartphone data