System Error Messages

System Message

Description

 

 

Alert! Previous attempts at booting this system

The computer failed to complete the boot routine

have failed at checkpoint [nnnn]. For help in

three consecutive times for the same error.

resolving this problem, please note this checkpoint

 

and contact Dell Technical Support

 

CMOS checksum error

Possible motherboard failure or Real-time clock

 

(RTC) battery low.

CPU fan failure

CPU fan has failed

System fan failure

System fan has failed

Hard-disk drive failure

Possible hard disk drive failure during POST

Keyboard failure

Keyboard failure or loose cable. If reseating the

 

cable does not solve the problem, replace the

 

keyboard.

No boot device available

No bootable partition on hard disk drive, the hard

 

disk drive cable is loose, or no bootable device

 

exists.

 

• If the hard drive is your boot device, ensure that

 

the cables are connected and that the drive is

 

installed properly and partitioned as a boot

 

device.

 

• Enter system setup and ensure that the boot

 

sequence information is correct.

No timer tick interrupt

A chip on the system board might be

 

malfunctioning or motherboard failure.

USB over current error

Disconnect the USB device. The USB device needs

 

more power for it to function properly. Use an

 

external power source to connect the USB device,

 

or if the device has two USB cables, connect both

 

of them.

CAUTION - Hard Drive SELF MONITORING

S.M.A.R.T error, possible hard disk drive failure

SYSTEM has reported that a parameter has

 

exceeded its normal operating range. Dell

 

recommends that you back up your data regularly.

 

A parameter out of range may or may not indicate

 

a potential hard drive problem

 

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Dell D17M manual System Error Messages