Error Messages Description
KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable
connection. Restart the computer, and avoid
touching the keyboard or the mouse during the
boot routine. Run the Keyboard Controller test in
the Dell Diagnostics.
KEYBOARD DATA LINE FAILURE For external keyboards, check the cable
connection. Run theKeyboard Controller test in
the Dell Diagnostics.
KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable
connection. Restart the computer, and avoid
touching the keyboard or keys during the boot
routine. Run the Stuck Key test in the Dell
Diagnostics.
LICENSED CONTENT IS NOT ACCESSIBLE IN
MEDIADIRECT
Dell MediaDirect cannot verify the Digital Rights
Management (DRM) restrictions on the file, so the
file cannot be played.
MEMORY ADDRESS LINE FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
A memory module may be faulty or improperly
seated. Reinstall the memory modules or, if
necessary, replace them.
MEMORY ALLOCATION ERROR The software you are attempting to run is
conflicting with the operating system, another
program, or a utility. Shut down the computer, wait
30 seconds, and then restart it. Try to run the
program again. If the error message still appears,
see the software documentation.
MEMORY DOUBLE WORD LOGIC FAILURE AT
ADDRESS, READ VALUE EXPECTING VALUE
A memory module may be faulty or improperly
seated. Reinstall the memory modules or, if
necessary, replace them.
MEMORY ODD/EVEN LOGIC FAILURE AT
ADDRESS, READ VALUE EXPECTING VALUE
A memory module may be faulty or improperly
seated. Reinstall the memory modules or, if
necessary, replace them.
MEMORY WRITE/READ FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
A memory module may be faulty or improperly
seated. Reinstall the memory modules or, if
necessary, replace them.
NO BOOT DEVICE AVAILABLE The computer cannot find the hard drive. If the
hard drive is your boot device, ensure that the drive
is installed, properly seated, and partitioned as a
boot device.
NO BOOT SECTOR ON HARD DRIVE The operating system may be corrupted, contact
Dell.
NO TIMER TICK INTERRUPT A chip on the system board may be
malfunctioning. Run the System Set tests in
theDell Diagnostics.
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