What should I do if the display is illuminated?

Check for the following:

•The control panel is partially covered by a damp cloth or liquid. To reset, press the “On / Off” control sensor.

What should I do if the display is illuminated?

Check for the following:

•The hob is overheated because of abnormal operation.

•After hob is cooled down, press the “On / Off” control sensor for resetting.

What should I do if the display is illuminated?

Check for the following:

•Cookware is unsuitable or too small or no cookware has been placed on the cooking zone

•If you use suitable cookware, displayed message will automatically disapear.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S / N code (10 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung CTI613GIN/XEE, CTI613GIN/XEO manual Service, Is it a technical fault?
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CTI613GIN/XEE, CTI613GIN/XEO specifications

The Samsung CTI613GIN/XEO and CTI613GIN/XEE are advanced kitchen appliances designed to optimize cooking experiences while enhancing efficiency and user convenience. These models stand out in the market for their modern technology, exquisite design, and impressive features.

One of the key features of the Samsung CTI613GIN models is their advanced cooking technology, which includes the innovative Dual Cook function. This allows users to operate two different cooking modes simultaneously, making it possible to prepare multiple dishes at different temperatures and times. The dual cooking capability is particularly advantageous for meal prep during busy days, as it eliminates the need to juggle multiple appliances.

The ceramic enamel interior is another hallmark of the CTI613GIN/XEO and CTI613GIN/XEE. This finish not only ensures easy cleaning but also enhances durability, protecting the appliance from scratches and stains. In addition, the interior is designed to eliminate bacteria, making cooking healthier and safer.

Equipped with Samsung's Smart Sense technology, these models feature multiple cooking presets and intelligent sensors that automatically adjust cooking times and temperatures based on the dish being prepared. This takes the guesswork out of cooking and allows even novice cooks to achieve professional results.

The CTI613GIN series also emphasizes user-friendly experiences with its intuitive control panel and digital display. With easy-to-navigate buttons and a clear layout, users can quickly access functions and settings, making it simple to switch between cooking modes or adjust timers.

Energy efficiency is another significant characteristic of the Samsung CTI613GIN/XEO and CTI613GIN/XEE. These models comply with the highest energy-saving standards, allowing users to enjoy their cooking without worrying about excessive energy consumption. This is complemented by an eco-friendly mode that minimizes power usage when the appliance is not in active cooking.

Additionally, safety features are integrated into the design, including a child lock function that ensures peace of mind in homes with young children. With features like these, Samsung underscores its commitment to creating safe and reliable kitchen appliances.

In conclusion, the Samsung CTI613GIN/XEO and CTI613GIN/XEE models exemplify the fusion of modern technology and user-centered design. Through features such as Dual Cook functionality, Smart Sense technology, and an easy-to-clean ceramic enamel interior, these appliances cater to a wide range of cooking needs and preferences, making them ideal companions for any modern kitchen.
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