Manuals / Samsung / Kitchen Appliance / Cooking

Samsung CTN264EA01/XEE manual Service, Is it a technical fault?, Warranty period

Models: CTN264EA01/XEE

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What should I do if the display is illuminated?

Check for the following:

•The hob is overheated because of abnormal operation.

•After hob is cooled down, press the “On/Off” control sensor for resetting.

What should I do if the display is illuminated?

Check for the following:

•Cookware is unsuitable or too small or no cookware has been placed on the cooking zone

•If you use suitable cookware, displayed message will automatically disapear.

What should I do if the cooling fan runs after the hob is turned off?

Check for the following:

•When you have finished using the hob, the cooling fan runs by itself for cooling down.

•After the hob’s electronics has cooled down, the cooling fan will be turned off.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the

warranty period.

Service

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S/N code (15 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting”.

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung CTN264EA01/XEE manual Service, Is it a technical fault?, Warranty period
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CTN264EA01/XEE specifications

The Samsung CTN264EA01/XEE is a sophisticated home appliance that combines cutting-edge technology with practical features to enhance modern living. As a leading brand in electronics, Samsung brings innovation and efficiency into the kitchen with this stylish product.

One of the standout features of the CTN264EA01/XEE is its spacious interior. With ample storage capacity, this appliance can accommodate a wide variety of food items, making meal preparation easier and more efficient. The shelves are designed to be adjustable, allowing users to customize the configuration according to their needs. This flexibility ensures that both small and large items can fit comfortably inside.

The CTN264EA01/XEE incorporates advanced cooling technologies that ensure optimal preservation of food items. It utilizes a multi-air flow system, which evenly distributes cool air throughout the interior, preventing any hotspots and helping to maintain consistent temperatures. This results in fresher produce and longer-lasting food items, reducing waste and making grocery shopping more economical.

Energy efficiency is another highlight of the CTN264EA01/XEE. It is designed to consume minimal energy while delivering maximum performance. This eco-friendly approach not only helps reduce electricity bills but also promotes sustainability, making it an excellent choice for environmentally-conscious consumers.

In terms of design, the appliance boasts a sleek and elegant appearance that will complement any kitchen decor. The stainless-steel finish is not only aesthetically pleasing but also practical, as it is resistant to smudges and easy to clean. The interior features bright LED lighting that illuminates the entire space, allowing users to easily see all contents at a glance.

Additionally, the Samsung CTN264EA01/XEE pays attention to user convenience with features like a user-friendly control panel and a variety of organization options. Consumers can adjust temperature settings, activate quick freeze modes, or monitor energy consumption with ease.

Overall, the Samsung CTN264EA01/XEE is more than just a refrigerator; it is a reliable partner in the kitchen that combines efficiency, style, and advanced technology to enhance everyday life. Whether for a bustling family or a busy individual, this appliance is designed to meet diverse needs while ensuring food safety and freshness.