Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

• Overall operations/Easy Handycam .....

52

• Batteries/Power sources .......................

52

• LCD screen/viewfinder ........................

53

• Cassette tapes .......................................

53

• Recording .............................................

54

• Playback ...............................................

55

• Dubbing/Editing/Connecting to other

 

devices..................................................

55

• Connecting to a computer ....................

56

• Functions that cannot be used together

 

..............................................................

56

Overall operations/Easy

Handycam

The power does not turn on.

•Attach a charged battery pack to the camcorder (p. 12).

•Use the AC Adaptor to connect to a wall outlet (wall socket) (p. 12).

The camcorder does not operate even when the power is set to on.

•Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute.

•Press the RESET button (p. 70) using a sharp-pointed object. (If you press the RESET button, all settings are reset.)

Buttons do not work.

•During Easy Handycam operation, not all buttons are functional (p. 20).

Settings change during Easy Handycam operation.

•During Easy Handycam operation, the settings of the functions that are not displayed on the screen return to their defaults (p. 19, 37).

The menu item settings have changed unexpectedly.

•The following settings return to the default settings automatically when you set the POWER switch to OFF(CHG) for more than 12 hours.

–backlight

–[SPOT FOCUS]

–[FOCUS]

–[SPOT METER]

–[SCENE SEL.]

–[EXPOSURE]

–[WHT BAL]

–[AUDIO MIX]

The camcorder gets warm.

•The camcorder may get warmer while you use it. This is not a malfunction.

Batteries/Power sources

The power abruptly turns off.

•When approximately 5 minutes have elapsed while you do not operate your camcorder, the camcorder is automatically turned off (A.SHUT OFF). Change the setting of [A.SHUT OFF] (p. 43), or turn on the power again (p. 15), or use the AC Adaptor.

•Charge the battery pack (p. 12).

•The battery is fully discharged, or almost discharged.

The CHG (charge) lamp does not light while the battery pack is being charged.

•Slide the POWER switch to OFF(CHG) (p. 12).

52