Samsung DV300BK TV does not, Not recognize your, Operating system, Your computer, Play videos

Before contacting a service center

Situation	Suggested remedies
	• Make sure that the camera is correctly
The TV does not	connected to the TV with the A/V cable.
display your photos	• Make sure that your memory card
	contains photos.
	• Make sure that the USB cable is
Your computer does	connected correctly.
	• Make sure that your camera is switched
not recognize your
	on.
camera
	• Make sure that you are using a supported
	operating system.
Your computer	The file transmission may be interrupted by
disconnects the camera	static electricity. Disconnect the USB cable
while transferring files	and connect it again.
	Videos may not play on some video player
Your computer cannot	programs. To play video files captured with
play videos	your camera, install and use the Intelli-studio
	program on your computer. (p. 101)

Situation	Suggested remedies
	• End Intelli-studio and restart the program.
	• You cannot use Intelli-studio on
	Macintosh computers.
	• Make sure that PC Software is set to
Intelli-studio is not	On in the settings menu. (p. 131)
	• Depending on your computer's
functioning properly
	specifications and environment, the
	program may not launch automatically. In
	this case, click Start “ All Programs “
	SAMSUNG “ Intelli-studio “
	Intelli-studio on your computer.
Your TV or computer	microSDXC memory cards use the exFAT
cannot display photos
	file system. Ensure that the external device
and videos that are
	is compatible with the exFAT file system
stored on a microSDXC
memory card.	before connecting the camera to the device.
Your computer does	microSDXC memory cards use the exFAT
	file system. To use microSDXC memory
not recognize a
	cards on a Windows XP computer,
microSDXC memory
	download and update the exFAT file system
card.
	driver from the Microsoft website.

Appendixes 148