Samsung DVD-VR325/XEH manual Troubleshooting VCR, Check the DVD Recorder & VCR antenna connections

Troubleshooting (VCR)

Before contacting a Samsung authorized service centre, perform the following simple checks.

Problem		Explanation/Solution
No power	•	Check that the power plug is connected to a wall outlet.
	•	Have you pressed the STANDBY/ON		button?
You cannot insert a video cassette	•	A video cassette can only be inserted with the window
		side up and the safety tab facing you.
The television programme was not recorded	•	Check the DVD Recorder & VCR antenna connections.
	• Is the DVD Recorder & VCR tuner properly set?
	• Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful	•	Re-check the recording start/stop time settings and the current time
	• Check whether you insert a tape which has enough time record
No playback picture or the picture	•	Check to see if you are using a prerecorded tape.
is distorted
You cannot see normal broadcasts	•	Check the tuner/external setting. It should be on tuner.
	• Check the TV antenna connections.
Noise bars or streaks on playback	•	Press the PROG/TRK	( / ) buttons to minimize this effect.
When the √II button is pressed	•	A still picture may have “noise bars”, depending on the
during playback, the still picture		condition of the tape. Press the PROG/TRK			( / ) buttons
has severe “noise bar” streaks		during slow motion to minimize this effect.
Video Head Cleaning	•	If poor pictures appear on a variety of cassettes, the video
		heads may need cleaning. This is not a common problem
		and unless it appears, the heads should not be cleaned.
		When cleaning the video heads, read all instructions
		provided with the head cleaning cassette. Incorrect head
		cleaning can permanently damage the video heads.

If you are unable to solve the problem after reading the above instructions, note:

•The model and serial number on the rear of your DVD Recorder & VCR

•The warranty information

•A clear description of the problem

Then contact your nearest SAMSUNG authorized service centre.

Reference

92 - English