Troubleshooting and information codes

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

An inappropriate programme

Select a programme according to the soil level

 

was been selected.

of the dishes as directed in this manual.

 

 

 

 

The fi lter is contaminated or not

Clean the fi lter and make sure the fi lters are

 

correctly fasten.

fi tted properly.

 

 

 

 

No dishwasher detergent or not

Use an automatic dishwasher detergent or

Has food particles

enough detergent is being used.

use more detergent.

The pressure of the supplied

The water supply pressure must be between

remaining on the

water is low.

0.05 MPa and 0.8 MPa.

dishes.

 

 

Spray arm jets are clogged.

Clean the spray arms.

 

 

 

 

 

The dishes are improperly

Rearrange the dishes so they have good

 

water access and do not interfere with spray

 

loaded.

 

arm and dispenser operation.

 

 

 

 

 

 

The water is too hard.

Check salt refi ll indicator and refi ll dishwasher

 

salt.

 

 

 

 

 

 

There is no rinse aid in the

Check the dispenser and add rinse aid.

 

dispenser or not enough rinse

 

Check rinse aid setting.

 

aid was used.

 

 

 

 

 

Does not dry dishes

Multi taps were used without

Select the Dry+ function or use rinse aid.

selecting the Dry+ function.

 

well.

 

 

Glasses and cups with concave

After fi nishing the cycle, empty the lower rack

 

 

bottoms hold water. This water

fi rst and then the upper, this will avoid water

 

may spill onto other items when

dripping from the upper rack onto the dishes

 

you are unloading.

in the lower rack.

 

 

 

 

The dishwasher beeps when the

 

 

dispenser cover is opened and

This is a normal operation.

 

during the initial stage of draining

 

 

Is too noisy.

the pump operation.

 

 

 

The dishwasher is not level.

Ensure that the dishwasher is level.

 

 

 

 

 

There is a ‘chopping’ sound

 

 

because an arm is bumping

Rearrange the dishes.

 

against the dishes.

 

 

 

 

Leaves a yellow or

This can occurs from coffee and

 

brown fi lm on cups or

Use programme with higher temperature.

tea soils.

dishes

 

 

 

 

 

 

Does not have any

The power cord is not

Connect the power cord.

indicators lit.

connected.

 

 

 

 

Does not have

The arms are clogged with food

 

smoothly rotating

Clean the arms.

particles.

arms.

 

 

 

 

 

 

Leaves a white

 

Check the salt fi ll indicator and softener

coating on cutlery

Hard water was used.

setting is correct according to the water

or crockery after

hardness of your area.

 

cleaning.

 

Check salt reservoir cap is correctly fi tted.

 

 

 

English - 32

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2016-09-20 ￿￿ 12:31:46

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Samsung DW60J9970BB/EG An inappropriate programme, Was been selected Dishes as directed in this manual, Use more detergent
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