INFORMATION CODES

The Control Panel displays information codes to help you understand what is occurring with your dishwasher.

CODE

SOLUTION

 

 

 

Over-level water check

OC

• Functional check. Close the water supply valve and go to your house circuit

breaker panel, set the dishwasher’s circuit breaker switch to off , and then contact

 

 

an authorized Samsung service centre.

 

Leakage check

LC

• If a water supply valve connection leak occurs, close the water supply valve and

go to your house circuit breaker panel, set the dishwasher’s circuit breaker switch

 

to off, and then contact the installer to fi x.

 

If the problem continues, contact an authorized Samsung service centre.

 

Water supply check

4C

• Check if the water supply valve is closed, the water supply is suspended, or the

water inlet valve or line is frozen or clogged by foreign particles.

 

If the problem continues, close the water supply valve, and then contact an

 

authorized Samsung service centre.

 

Drain check

5C

• After closing the water supply valve, check whether the drain hose is clogged

or folded. Also, check whether drain hole inside sump is clogged. If the problem

 

 

continues, contact an authorized Samsung service centre.

 

High temperature heating check

 

• Functional check. With the dishwasher empty, add detergent, and then run a

HC

cycle.

If the problem continues, go to your house circuit breaker panel, set the

 

 

dishwasher’s circuit breaker switch to off, and then contact an authorized

 

Samsung service centre.

 

 

 

Pump operation check

3C

• Functional check. Turn off the dishwasher and start it again.

 

If the problem continues, contact an authorized Samsung service centre.

For any codes not listed above, refer to the back of this manual and contact your Samsung Customer Service centre.

06 TROUBLESHOOTING

English - 33

BU_DW9000H-00156A-07_EN.indd 33

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Samsung DW60HDK70US/EF, DW60H9970US/EF, DW60J9950SS/EF, DW60J9970BB/EG, DW60H9970US/EO manual Information Codes, Code Solution
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DW60H9970US/EE, DW60J9950SS/EF, DW60H9970US/EF, DW60H9970US/EO, DW60HDK70US/EF specifications

Samsung has cemented its reputation in the realm of home appliances with its latest line of dishwashers, which includes models like the DW60HDK70US/EF, DW60J9970BB/EG, DW60H9970US/EO, DW60H9970US/EF, and DW60J9950SS/EF. These dishwashers are designed to elevate kitchen efficiency while ensuring optimal cleaning performance.

One of the standout features of these models is their powerful cleaning capabilities, enhanced by Samsung's unique StormWash technology. This innovative feature utilizes an additional rotating spray jet that targets hard-to-reach areas, ensuring every dish is thoroughly cleaned, regardless of its placement in the dishwasher. With adjustable loading options, users can easily accommodate items of various sizes, from delicate glassware to bulky pots and pans.

Another significant characteristic is the Ultra-Quiet operation, with noise levels as low as 39 dBA, allowing users to enjoy a peaceful home environment while the dishwasher works its magic. This whisper-quiet performance is complemented by the Energy Star certification, indicating that the appliances not only conserve water and energy but also help reduce utility bills.

Samsung’s FlexZone technology offers flexible interior options, enabling users to customize their dishwashing experience. This feature allows the lower rack to be reconfigured based on the size of the load, making it easier to fit larger items without compromising the overall capacity.

Moreover, the Smart Control feature integrated into these dishwashers allows users to monitor and operate their dishwasher remotely through a smartphone app. This capability ensures enhanced convenience, enabling cycle adjustments, troubleshooting, and maintenance notifications from anywhere.

In addition to functionality, these Samsung dishwashers are designed with aesthetic appeal in mind, featuring sleek stainless steel exteriors that effortlessly blend with modern kitchen designs. The fingerprint-resistant finish minimizes smudges and scratches, maintaining their elegant look over time.

Additionally, the Eco Cycle option serves as an eco-friendly alternative, providing efficient cleaning while minimizing water and energy consumption, which is essential for environmentally conscious households.

In summary, the Samsung dishwashers, including models DW60HDK70US/EF, DW60J9970BB/EG, DW60H9970US/EO, DW60H9970US/EF, and DW60J9950SS/EF, represent the pinnacle of modern kitchen technology. They offer robust cleaning power, flexible design, quiet operation, and smart capabilities that ensure they meet the needs of today's consumers while promoting sustainability.
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