Samsung EC-D1030BBF/E1, EC-D1030SBF/E1 manual 《64》

Before contacting a service centre

Camera does not take images when pressing the Shutter button

•There is insufficient memory capacity

→Delete unnecessary image files

•The memory card has not been formatted

→Format the memory card (p.57)

•The memory card is exhausted

→Insert a new memory card

•The memory card is locked

→Refer to [Card Locked!] error message

•The camera’s power is off

→Turn the camera power on

•The battery is exhausted

→Insert fresh batteries.

•Battery is inserted incorrectly with the polarities reversed

→Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use

•The camera stopped due to a malfunction

→Remove /re-insert battery and switch the camera on

The images are unclear

•A picture was taken without setting an appropriate macro mode

→Select an appropriate macro mode to take a clear image.

•The picture was taken with the subject beyond the flash range

→Take a picture within the flash range

•The lens is smudged or dirty

→Clean the lens

The flash does not fire

•Flash off mode has been selected

→Dis-engage flash off mode

•The camera mode can’t use the flash

→Refer to the FLASH instruction (p.22)

Incorrect date and time is displayed

•The date and time have been set incorrectly or the camera has adopted the default settings

→Reset the date and time correctly

The camera buttons do not operate

•Camera malfunction

→Remove /re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

•Incorrect memory card format

→Re-format the memory card

The images don't play back

•Incorrect file name (Violation of DCF format)

→Do not change the image file name

Colour of image is different to the original scene

•White balance or effect setting is incorrect

→Select appropriate White balance and effect

Images are too bright

•Exposure is excessive

→Reset exposure compensation

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