FAQ

Please check the following if the USB connection malfunctions.

Case 1 USB cable is not connected or it is not the supplied USB cable.

Connect the supplied USB cable.

Case 2 The camera is not recognised by your PC. Sometimes, the camera may appear under [Unknown Devices] in Device Manager.

Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.

Case 3 There is an unexpected error during file transfer. Turn the camera power off and on again. Transfer the file again.

Case 4 When using the USB hub.

There may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera to the PC directly.

Case 5 Are other USB cables connected to the PC?

The camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera.

Case 6 When I open the Device Manager (by clicking Start (Settings) Control Panel (Performance and Main- tenance) System (Hardware) Device Manager), there are Unknown Devices or Other Devices entries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.

Right-click on the entry with the question (?) or exclamation

(!)mark and select "Remove". Restart the PC and connect the camera again.

Case 7 In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera as a removable disk.

Stop the security programs and connect the camera to the computer. Refer to the security program instructions about how to temporarily disable the program.

Case 8 The camera is connected to the USB port located on the front of the computer.

When the camera is connected to the USB port located on the front of the computer, the computer may not recognise the camera. Connect the camera to the USB port located on the back of the computer.

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Samsung EC-ES15ZSBA/SA, EC-ES15ZPBA/FR, EC-ES15ZWBA/FR, EC-ES15ZSBA/FR manual Case 5 Are other USB cables connected to the PC?

EC-ES15ZPBA/RU, EC-ES15ZSBA/ME, EC-ES15ZPBA/E1, EC-ES15ZWBA/E2, EC-ES15ZSBA/E3 specifications

The Samsung EC-ES15 series, which includes models like the EC-ES15ZSBA/SA, EC-ES15ZBBA/ME, EC-ES15ZBDA/ME, EC-ES15ZPBA/SA, and EC-ES15ZBBA/SA, exemplifies a refined approach to compact digital photography. Aimed at amateur photographers and casual users, these cameras offer a mix of portability and functionality, making them perfect for everyday use.

One of the key features of the EC-ES15 series is its impressive 14.2-megapixel resolution. This high level of detail ensures that users can capture images with remarkable clarity, allowing for stunning enlargements and the ability to crop photos without losing quality. Coupled with a 5x optical zoom lens, these cameras allow for versatile shooting from wide-angle landscapes to close-up portraits, accommodating a range of photographic styles.

The series includes Samsung's Smart Auto technology, which automatically selects the best shooting mode based on environmental conditions. Whether you are photographing a sunset, a busy street, or a sentimental family gathering, Smart Auto will optimize the settings for you, enhancing image quality without requiring extensive photographic knowledge.

Another standout characteristic is the wide range of scene modes available, making it easier for users to achieve the desired effect in various scenarios. Scenes like Beach, Night, and Portrait offer preset adjustments, allowing for quick and effective use of the camera in diverse environments.

In terms of usability, the Samsung EC-ES15 series features a user-friendly interface with a straightforward menu system. The bright LCD screen provides clear visibility for framing shots and reviewing photos, even in bright light. This ensures that users are never left guessing about their composition or the quality of their captures.

Furthermore, the EC-ES15 models are designed with portability in mind. Their lightweight and compact form factor make them easy to carry, ensuring that capturing spontaneous moments is always convenient.

Lastly, Samsung has included HD movie capability in the EC-ES15 series, enabling users to record high-quality video alongside still photography. This dual functionality appeals to modern users who wish to capture their experiences in both still images and motion.

In conclusion, the Samsung EC-ES15ZSBA/SA, EC-ES15ZBBA/ME, EC-ES15ZBDA/ME, EC-ES15ZPBA/SA, and EC-ES15ZBBA/SA deliver a balanced combination of advanced features and user-friendly technology, catering to both novice and experienced photographers seeking a reliable, versatile camera for everyday adventures.