Before contacting a service centre

Please check the following

The camera doesn’t switch on

There is low battery capacity

Insert fresh batteries. (p.10)

The battery may be inserted incorrectly.

Insert the battery according to the polarity marks (+, -)

The battery is not inserted

Insert the battery and turn on the camera

The camera power ceases while in use

The battery are exhausted

Insert charged battery

The Camera is turned off automatically

Turn on the camera power again.

Battery power quickly drains

The Camera is being used in low temperatures

Keep the camera in warm conditions (i.e. inside a coat or jacket) and only remove it in order to take images

Camera does not take images when pressing the Shutter button

There is insufficient memory capacity

Delete unnecessary image files

The memory card has not been formatted

Format the memory card (p.54)

The memory card is exhausted

Insert a new memory card

The memory card is locked

Refer to [Card Locked!] error message

The camera’s power is off

Turn the camera power on

The battery is exhausted

Insert fresh batteries.

Battery is inserted incorrectly with the polarities reversed

Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use

The camera stopped due to a malfunction

Remove /re-insert battery and switch the camera on

The images are unclear

A picture was taken without setting an appropriate macro mode

Select an appropriate macro mode to take a clear image.

The picture was taken with the subject beyond the flash range

Take a picture within the flash range

The lens is smudged or dirty

Clean the lens

The flash does not fire

Flash off mode has been selected

Dis-engage flash off mode

The camera mode can’t use the flash

Refer to the FLASH instruction (p.22~24)

Incorrect date and time is displayed

The date and time have been set incorrectly or the camera has adopted the default settings

Reset the date and time correctly

The camera buttons do not operate

Camera malfunction

Remove / re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

Incorrect memory card format

Re-format the memory card

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