Before contacting a service centre
The camera suddenly stops working while in use
ƔThe camera stopped due to a malfunction
¬
The images are unclear
ƔA picture was taken of the subject without setting an appropriate macro mode
¬Select an appropriate macro mode to take a clear image.
ƔTaking a picture beyond the flash range
¬Take a picture within the flash range.
ƔThe lens is smudged or dirty
¬Clean the lens.
The flash does not fire
ƔFlash off mode has been selected
¬
ƔThe camera mode can’t use flash
¬Refer to the FLASH instruction (p.27).
Incorrect date and time is displayed
ƔThe date and time have been set incorrectly or the camera has adopted the default settings
¬ Reset the date and time correctly.
The camera buttons do not operate
ƔCamera malfunction
¬
A card error has occurred while the memory card is in the camera.
ƔIncorrect memory card format ¬
The images don’t play back
ƔIncorrect file name (Violation of DCF format) ¬ Do not change the image file name.
Colour of image is different to the original scene
ƔWhite balance or effect setting is incorrect
¬ Select appropriate White balance and effect.
Images are too bright
ƔExposure is excessive
¬ Reset exposure compensation.
No image on external monitor
ƔThe external monitor has not been connected properly with the camera
¬Check the connection cables.
ƔThere are incorrect files in the memory card
¬Insert a memory card that has correct files.
When using the PC’s explorer, the [Removable Disk] file does not show
ƔCable connection is incorrect
¬Check the connection.
ƔThe camera is off
¬Turn the camera on.
ƔThe operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac OS Mac OS 10.1 ~ 10.4. Alternatively the PC does not support USB
¬Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.1 ~ 10.4. to PC that supports USB.
ƔThe camera driver is not installed
¬Install a [USB Storage Driver] provided with a camera.
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