Before contacting a service center

Situation

Suggested remedies

The display or buttons

Remove the battery and insert it again.

do not work

 

 

 

 

 

If you use your camera at low temperatures,

 

it can cause the camera screen to

The camera screen

malfunction or discolor.

works poorly

For better performance of your camera

 

screen, use your camera at normal

 

temperatures.

 

 

The memory card has

The memory card has not been reset.

an error

Format the card. (p. 76)

 

 

 

If you change the name of a file, your

 

camera may not play the file. (Note: File

Cannot play back files

names should meet the DCF standard.) If

 

you encounter this situation, play back the

 

files on your computer.

 

 

 

 

Make sure that the focus option you set

 

 

is suitable for close-up shots. (p. 41)

The photo is blurry

Make sure that the lens is clean. If not,

 

clean the lens. (p. 81)

 

 

 

Make sure that the subject is within

 

 

range of the flash. (p. 93)

 

 

The colors in the photo

An incorrect white balance can create

unrealistic color. Select the proper white

do not match the actual

scene

balance option to suit the light source.

(p. 47)

 

 

 

 

Situation

Suggested remedies

 

Turn off the flash. (p. 39)

The photo is too bright

Your photo is overexposed. Adjust the

 

 

exposure value. (p. 46)

 

 

 

Your photo is underexposed.

The photo is too dark

Turn on the flash. (p. 39)

Adjust the ISO speed. (p. 40)

 

 

Adjust the exposure value. (p. 46)

 

 

 

 

Make sure that the camera is correctly

The TV does not

 

connected to the TV with the A/V cable.

display your photos

Make sure that your memory card

 

 

contains photos.

 

 

 

 

Make sure that the USB cable is

Your computer does

 

connected correctly.

Make sure that your camera is switched

not recognize your

 

on.

camera

 

Make sure that you are using a

 

 

 

supported operating system. (p. 65)

 

 

Your computer

The file transmission may be interrupted by

disconnects the camera

static electricity. Disconnect the USB cable

while transferring files

and connect it again.

 

 

 

Appendixes 91