Before contacting a service center

Situation

Suggested remedies

 

•

Depending on the video player programs

 

 

installed on your PC, video files captured

Your computer cannot

 

by your camera may not play. To ensure

 

the video files play on your computer,

play videos

 

 

install and use the Intelli-studio. (p. 67)

 

 

 

•

Make sure that the USB cable is

 

 

connected correctly.

 

 

 

 

•

End Intelli-studio and restart the program.

 

•

You cannot use Intelli-studio on

 

 

Macintosh computers.

Intelli-studio is not

•

Depending on your computer's

 

specification and environments, the

functioning properly

 

 

program may not launch automatically.

 

 

 

 

In this case, click Start → All Programs

 

 

→ Samsung → Intelli-studio→ Intelli-

 

 

studio on your computer.

 

 

 

Appendixes 92