常见问题集

USB 发生连接故障时,请按如下所述进行检查。

案例 6

案例 1 未连接 USB 数据线,或未用随附的 USB 数据线。 请连接随附的 USB 数据线。

案例 2 计算机无法识别出相机。有时,相机会出现在设备管 理器[无法识别的设备] 中。

请正确安装相机驱动程序。先关机并拔下 USB 数据线, 再重新插入 USB 数据线并开机。

案例 7

案例 3 传输文件时发生意外错误。

先关闭相机电源,然后重新打开。重新传输文件。

案例 4 使用了 USB 集线器。

若计算机与集线器不兼容,则用 USB 集线器将相机连接

到计算机时,可能会出错。请尽量直接连接相机与计算 案例 8 机。

案例 5 是否有其它 USB 数据线连接到计算机?

若相机与其它 USB 数据线一并连接到计算机,相机可能 会出现故障。此时,请拔下其它 USB 数据线,仅连接相 机的 USB 数据线。

(单击开始(设置) 控制面板(性能与维护)

系统(硬件) 设备管理器)打开设备管理 器时,会出现无法识别的设备其它设备项 目,其旁边还带有黄色问号 (?) 或感叹号 (!)

在带问号 (?) 或感叹号 (!) 标记的项目上单击鼠标右键,然 后选择删除。重新启动计算机,然后再次连接相机。

Norton Anti VirusV3 等安全程序下,计算机可能无 法识别出用作可移动磁盘的相机。

请停止安全程序,然后将相机连接到计算机。有关如何 暂时禁用安全程序的信息,请参阅安全程序说明。

相机被连接到计算机正面的 USB 端口。

若将相机连接到计算机正面的 USB 端口,计算机可能无 法识别出相机。请将相机连到计算机后面的 USB 端口。

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Samsung EC-ST50ZABA/E3, EC-ST50ZBBP/IT, EC-ST50ZBBP/E3, EC-ST50ZRBP/E3, EC-ST50ZUBP/E3 manual 常见问题集, 相机被连接到计算机正面的 Usb 端口。

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