Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still having problems with your device, contact your local dealer or service center.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

Situation	Suggested remedies
	•	Ensure that the battery is inserted.
Cannot turn on the camera	•	Ensure that the battery is inserted correctly.
Cannot turn on the camera		(p. 18)
	•	(p. 18)
	•	Charge the battery.

	•	Charge the battery.
	•	Your camera may be in Auto Power Off mode.
The power turns off suddenly	•	(p. 110)
The power turns off suddenly	•	The camera may turn off to prevent the
		memory card from being damaged due to an
		impact. Turn on your camera again.
	•	The battery may lose power more quickly in
		low temperatures (below 0 °C/32 °F). Keep the
	•	battery warm by putting it into your pocket.
The camera is losing battery	•	Using the flash or recording videos depletes the
power quickly	•	battery quickly. Recharge if needed.
	•	Batteries are consumable parts that must be
		replaced over time. Get a new battery if the
		battery life is diminishing quickly.

Situation	Suggested remedies
	•	There is no space on the memory card. Delete
	•	unnecessary files	or insert a new card.
		Format the memory card.
Cannot capture photos	•	The memory card is defective. Get a new
		memory card.
	•
		Make sure that the camera is switched on.
	•	Charge the battery.
	•	Make sure that the battery is inserted correctly.

The camera freezes	Remove the battery and insert it again.

The camera heats up	While you use the camera, it may heat up. This
	is normal and should not affect your camera’s
	lifespan or performance.
The flash does not work	•	The flash option	may be set to Off. (p. 52)
	•	You cannot use the flash in some modes.

Appendixes 123

EC-WB50FZBDRSA, EC-WB50FZBPBRU, EC-WB50FZDDBME, EC-WB50FZBPWE2, EC-WB50FZBPBE2 specifications

The Samsung EC-WB50FZBPRE2, EC-WB50FZBPBE2, and EC-WB50FZBPWE2 are part of Samsung's compact camera lineup known for delivering impressive features, advanced technologies, and user-friendly characteristics. These cameras are designed for photography enthusiasts who desire quality in a portable form without compromising on essential capabilities.

One of the notable features of these models is their 16.2-megapixel CCD sensor, which provides high-resolution images that are sharp and vibrant. This sensor is complemented by a 24mm wide-angle lens, making it ideal for capturing landscapes, architecture, and group photos. The cameras also boast a 5x optical zoom, allowing users to get closer to their subjects without sacrificing image quality.

In terms of technology, the Samsung EC-WB50 series utilizes Smart Auto technology, which automatically selects the best shooting mode based on the scene being captured. This feature simplifies the photography process by removing the need for manual adjustments, allowing users to focus more on enjoying their photography experience.

Another standout characteristic is the built-in Wi-Fi connectivity, enabling users to share images instantly on social media or with friends and family. This wireless capability also allows for remote shooting from a smartphone or tablet, giving users more versatility in their photography.

The design of the EC-WB50 series is both stylish and ergonomic, with a comfortable grip that makes it easy to hold for extended periods. The cameras come in various color options, appealing to a broad range of users with different aesthetic preferences. Additionally, the 3-inch AMOLED display provides bright and clear images, making it easy to frame shots and view photos in various lighting conditions.

Other features include HD video recording, a range of creative modes, and various scene selections, adding versatility to the user’s photography toolkit. The Samsung EC-WB50FZBPRE2, EC-WB50FZBPBE2, and EC-WB50FZBPWE2 are excellent choices for anyone looking for compact yet powerful cameras that combine functionality with aesthetic appeal. Whether you are a casual snapper or a more serious hobbyist, these models offer a fantastic blend of features to enhance your photography experience.

Before contacting a service center

Situation

Suggested remedies

power quickly

Cannot capture photos

The camera heats up

EC-WB50FZBDRSA, EC-WB50FZBPBRU, EC-WB50FZDDBME, EC-WB50FZBPWE2, EC-WB50FZBPBE2 specifications