Before contacting a service center

Please check the following

The camera doesn’t switch on There is low battery capacity

Insert a charged battery or recharge the battery (p.15) Battery is inserted incorrectly with the polarities reversed Insert the battery according to the polarity marks (+, -)

The camera power ceases while in use

The battery is exhausted

Insert a charged battery or recharge the battery (p.15) The Camera is turned off automatically

Turn on the camera power again

Operation has ceased in a low temperature outside of the camera usage temperature range

Make the camera and battery warm by placing them in your pocket, etc. and then immediately before shooting, place the battery in the camera and then shoot

Water got inside the camera.

The battery chamber cover was accidentally opened under water. The camera was dropped into water while its battery chamber cover was not completely closed.

Turn the camera power off. Contact a Samsung service center for repair.

Camera does not take images when pressing the Shutter button There is insufficient memory capacity

Delete unnecessary image files The memory card has not been formatted

Format the memory card (p.58) The memory card is exhausted

Insert a new memory card The memory card is locked

Refer to [Card Locked] error message The camera's power is off

Turn the camera power on The battery is exhausted

Insert a charged battery or recharge the battery (p.15) Battery is inserted incorrectly with the polarities reversed Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use

The camera stopped due to a malfunction

Remove /re-insert battery and switch the camera on

The images are unclear

A picture was taken of the subject without setting an appropriate macro mode

Select an appropriate macro mode to take a clear image Taking a picture beyond the flash range

Take a picture within the flash range The lens is smudged or dirty

Clean the lens

EC-WP10ZZBPBRU, EC-WP10ZZBPYE3, EC-WP10ZZDPBIR, EC-WP10ZZBPRIL, EC-WP10ZZBPYRU specifications

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