Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still having problems with your device, contact your local dealer or service center.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

Situation	Suggested remedies
Cannot turn on the	•	Ensure that the battery is inserted.
Cannot turn on the	•	Ensure that the battery is inserted correctly. (p. 25)
camera	•	Ensure that the battery is inserted correctly. (p. 25)
camera	•	Charge the battery.
	•	Charge the battery.
	•	Charge the battery.
The power turns off	•	Your camera may be in Auto Power Off mode. (p. 114)
The power turns off	•	The camera may turn off to prevent the memory card
suddenly	•	The camera may turn off to prevent the memory card
suddenly		from being damaged due to an impact. Turn on your
		from being damaged due to an impact. Turn on your
		camera again.

	•	The battery may lose power more quickly in low
		temperatures (below 0 °C/32 °F). Keep the battery warm
	•	by putting it into your pocket.
The camera is losing	•	Using the flash or recording videos depletes the battery
battery power quickly	•	quickly. Recharge if needed.
	•	Batteries are consumable parts that must be replaced
		over time. Get a new battery if the battery life is
		diminishing quickly.

Situation	Suggested remedies
	•	There is no space on the memory card. Delete
	•	unnecessary files	or insert a new card.
Cannot capture		Format the memory card.
	•	The memory card is defective. Get a new memory card.
photos
	•	Make sure that the camera is switched on.

	•	Charge the battery.
	•	Make sure that the battery is inserted correctly.
The camera freezes	Remove the battery and insert it again.

The camera heats up	While you use the camera, it may heat up. This is
	normal and should not affect your camera’s lifespan or
	performance.

The flash does not	•	The flash option	may be set to Off. (p. 58)
work	•	You cannot use the flash in some modes.

Appendixes 128

EC-WB1100BPRUS, EC-WB1100BPBUS, ECWB1100BPBUS, ECWB1100BPRUS specifications

Samsung's EC-WB1100BPRUS and its variations, including the EC-WB1100BPBUS and EC-WB1100BPRUS models, represent a significant leap in compact digital camera technology. These cameras are designed to combine the ease of use with advanced photographic capabilities, making them suitable for both amateur photographers and those looking to refine their skills.

One of the standout features of these cameras is their built-in Wi-Fi connectivity. This allows users to instantly share photos on social media platforms or transfer images to their smartphones or tablets for quick editing and sharing. Samsung's Smart Mode offers a wide variety of preset modes tailored for different photographic scenarios, such as night shooting, portrait photography, or panoramic views. This feature simplifies the shooting process, allowing users to achieve professional-quality images without the need for extensive technical knowledge.

The EC-WB1100 series is equipped with a 20.2 MP BSI CMOS sensor, which significantly enhances low-light performance. The sensor captures detailed images, ensuring clarity and vibrancy in a wide range of lighting conditions. Coupled with a 21x optical zoom, this camera allows for impressive close-ups while maintaining image integrity across different distances. The optical stabilization technology further reduces blurriness in photos taken at high zoom levels or in challenging lighting situations.

Another notable characteristic is the camera's 3-inch AMOLED display, which offers vibrant colors and clear visibility, even in bright sunlight. The display tilts, providing flexibility for shots from various angles and improving the overall user experience.

In terms of video capabilities, the EC-WB1100 series doesn't disappoint. It supports full HD video recording, delivering sharp, high-quality footage. With the addition of features like face detection and auto-focus, capturing life’s moments becomes seamless and enjoyable.

The compact design of these cameras ensures portability, making them ideal for travel and everyday use. Additionally, they come with various creative filters and effects, allowing users to personalize their images and unleash their creativity.

Overall, the Samsung EC-WB1100BPRUS, EC-WB1100BPBUS, and EC-WB1100BPRUS models offer an exceptional combination of features and technologies, catering to photographers seeking quality and convenience. With user-friendly functionalities and cutting-edge specifications, these cameras are poised to deliver memorable photographic experiences.

Samsung ECWB1100BPRUS, ECWB1100BPBUS, EC-WB1100BPBUS user manual Before contacting a service center

Models: EC-WB1100BPRUS EC-WB1100BPBUS ECWB1100BPBUS ECWB1100BPRUS

Before contacting a service center

Situation

Suggested remedies

camera

suddenly

by putting it into your pocket.

photos

EC-WB1100BPRUS, EC-WB1100BPBUS, ECWB1100BPBUS, ECWB1100BPRUS specifications