Samsung EC-WB1100BPBUS, ECWB1100BPBUS, ECWB1100BPRUS user manual Before contacting a service center

Before contacting a service center

Situation	Suggested remedies
The flash fires	The flash may fire due to static electricity. The camera is
unexpectedly	not malfunctioning.
The date and time are	Set the date and time in the display settings. (p. 113)
incorrect
The display or	Remove the battery, and then insert it again.
buttons do not work
	If you use your camera at very low temperatures, it may
The camera display	cause the camera screen to malfunction or discolor. For
responds poorly	better performance of your camera screen, use your
	camera in moderate temperatures.
	•	Turn off your camera, and then turn it on again.
The memory card has	•	Remove your memory card, and then insert it again.
	•	Format your memory card.
an error
	See "Cautions when using memory cards" for more detail.
	(p. 122)

Situation	Suggested remedies
	If you change the name of a file, your camera may not
Cannot play back files	play the file (the name of the file should meet the DCF
	standard). If you encounter this situation, play back the
	files on your computer.
	•	Make sure that the focus option you set is suitable for
	•	close-up shots. (p. 60)
The photo is blurry		Make sure that the lens is clean. If not, clean the lens.
		(p. 117)
	•
		Make sure that the subject is within range of the flash.
		(p. 132)
The colors in the	An incorrect White Balance can create unrealistic color.
photo do not match	Select the proper White Balance option to suit the light
the actual scene	source. (p. 69)
	Your photo is overexposed or underexposed.
The photo is too	•	Turn the flash off or on. (p. 58)
bright or dark	•	Adjust the ISO sensitivity. (p. 59)
	•	Adjust the exposure value. (p. 67)

Appendixes 129