Support, Software Update, Contact Samsung, 124 | Samsung ED65C

Chapter 09

Support

-- Current Version: This is the software version already installed in the product.

Software Update

MENU m Support Software Update ENTER

The Software Update menu lets you upgrade your product software to the latest version.

――Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade.

――When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can easily reset them after the upgrade.

By USB

To perform a software update from a USB device, contact the customer service centre.

Contact Samsung

MENU m Support Contact Samsung ENTER

View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software. ――Contact Samsung and find the product Model Code and Software Version.

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Samsung ED65C, ED75C user manual Support, Software Update, Contact Samsung, 124, By USB

Contents

LFD Display Table of contents Sound Adjustment Support Before Using the Product Copyright Safety Precautions CleaningSymbols Power off the product and computer Electricity and Safety Storage Installation Sloped surface, etc Install the product in a kitchen or near a kitchen counterProduct or cause a fire Operation Output ports, etc Product failure, an electric shock or fire may resultPage Checking the Contents Preparations Checking the Components ComponentsItems sold separately AA59-00714A Not available in some Locations Parts Panel Key Reverse Side Port Description External sensor KIT Buttons Description Attaching the External sensor KIT to the sid Anti-theft Lock To lock an anti-theft locking device Remote Control Adjust the volumePower off the product Enter the password in the OSD menu Mute the sound To place batteries in the remote control Quickly select frequently used functionsReturn to the previous menu It sets safe lock function Adjusting the OSD with the Remote Control Remote Control Reception RangeButtonsDescription Open the OSD menu Tilting Angle and Rotation Installation on a Perpendicular WallVentilation Dimensions Installation on an Indented WallPlane view Model name Installing the Wall Mount Kit Installing the Wall MountWall mount on your own Wall Mount Kit Specifications Vesa ED75C Remote Control RS232C Pin SignalCable Connection RS232C Cable Pin No Standard Color Signal RS232C cable Connector 9-Pin D-Sub to Stereo CableLAN Cable Female Connector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PC Connection Connection Viewing control state Get control command Controlling Set control commandCommand Command type Value range Power control Volume control Input source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off control Safety Lock Video Wall Mode ControlFull Natural Video Wall On Set Video Wall On/OffWallOn Same as above Nak Set Video Wall 10x10 Video Wall Model Off 10x10 Video Wall Model 1 ~ Set Number Before Connecting Connecting and Using a Source DevicePre-connection Checkpoints Connecting to a PC Connection using the D-SUB cable Analog type Connection Using an HDMI-DVI Cable Connection Using an Hdmi Cable Changing the Resolution on Windows XP Changing the ResolutionChanging the Resolution on Windows Vista Changing the Resolution on Windows Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Hdmi Connecting to an Audio System Changing the Input source SourceSource Menu m Applications Source List Enter Configuring Settings for Multi Control Using MDCConfiguring settings for Multi Control MDC Program Installation/Uninstallation Uninstallation Connecting to MDC What is MDC?Using MDC via RS-232C serial data communications standards Using MDC via Ethernet Connection using a cross LAN cable Connection Management User Login Launching the program displays the user login window Auto Set ID Cloning Command Retry Getting Started with MDC Main Screen Layout Menus Volume Alert Screen Adjustment Custom Adjust the colors for the selected display device Adjust the tint for the selected display deviceAdjust the Hdmi Black Level for the selected display device Color Size Reduces Mpeg noise to provide improved picture qualityControls the LED backlight to maximize picture clarity You can view details of the selected screen size Advanced features Adjust the screen contrast Adjust the primary color intensityAdjust the colour temperature for a more natural picture Adjust each color red, green, blue darkness Sound Adjustment System SetupAdjust the bass for the selected display Adjust the treble for the selected display Select the format to display the split screen View the PIP Size of the current displaySelect a PIP input source Channel can be changed if PIP Source is TV General Fan & Temperature Set the product to automatically power onSelect a method to configure the fan speed Configure the fan speed Lock the on-screen menus Security OSD DisplayLock the buttons on the display device On Time Set the time to power on the selected display device Time Screen Burn Protection Start Time Set start time to display screen saver End Time Set end time to display screen saver Device for an extended period of time Manually adjust the backlight for the selected displayLFDs in the same serial chain Enable or disable Ticker Enter a message to display on the screen Tool Settings Security Reset Edit Column Options Edit Column Monitor Window Information View the program information Other Functions Resizing a Window Group Management Create groups and manage the list of sets on a group basis Deleting Groups Schedule Management Renaming GroupsCreating Schedules Edit Group window displayed, click Rename Schedule Modification Deleting a ScheduleTo modify a schedule, select the schedule and click Edit To delete a schedule, select the schedule and click Delete Troubleshooting Guide IssueSolutionRemote control does not work Following message appearsPage Screen Adjustment Picture ModeIf the input source is PC, Hdmipc If the input source is Hdmiav Input source Picture Mode Adjustable options Menu m Picture Enter Picture Size Picture SizePicture Size Picture Sizes available by Input Source Resolution Select Available resolutions Off / 1024x768 / 1280x768 / 1360x768Position Picture Size 169 Auto Adjustment PC Screen AdjustmentPC Screen Adjustment Fine Position Image Reset Main picture Sub picture PIP SettingsMenu m System PIP Enter Advanced Settings White Balance GammaMotion Lighting Gamma Motion Lighting Off Input source Picture Mode Picture Options Color Temp 10000K Digital Clean View OffHdmi Black Level Normal Film Mode Off Picture Options Digital Clean View Color ToneColor Temp Mpeg Noise Filter Film Mode Film Mode Off Dynamic BacklightHdmi Black Level Dynamic Backlight Reset Picture Reset PicturePicture Off Picture Off Sound Adjustment Sound ModeSound Effect Speaker Settings Reset Sound Menu m Sound Sound Mode Enter Speaker Settings Reset Sound Sound ModeSound Effect Speaker Settings Reset SoundSound Effect Speaker Settings Sound Effect Applications Source List100 Edit Name System Menu Language101 System Time Eco Solution Screen Burn Protection Ticker Multi Control102 Menu Language Sleep Timer Time103 Clock Set On Timer Off Timer104 Holiday Management Off Timer On TimerSelected On Timer and Off Timer will not activate 105 Eco Solution Auto Power Off106 Energy Saving Available Pixel Shift Settings and Optimum Settings Screen Burn Protection107 Pixel Shift Timer 108Pixel Shift Off Immediate Display Off Side Gray Pixel Shift Off Timer 109Immediate Display Side Gray Video Wall Source AutoSwitch Settings Ticker110 Menu m System Ticker Enter Video Wall 111Video Wall Format 112 VerticalScreen Position Video Wall · Format Full · Horizontal Source AutoSwitch Settings 113 Change PIN 114Menu m System Change PIN Enter Change PIN screen will appear General 115 Max. Power Saving Game Mode Off Auto Power Safety Lock 116Standby Control Lamp Schedule Power On Adjustment Temperature ControlPower On Adjustment Sec Temperature Control 117 Anynet+ HDMI-CEC 118Anynet+ HDMI-CEC Anynet+ HDMI-CEC Switching between Anynet+ Devices 119Auto Turn Off Anynet+ HDMI-CEC Problem Possible Solution Troubleshooting for Anynet+120 121 ProblemConnected device is not displayed Reset System Magic Clone122 Magic Clone Menu m System Reset All Enter Reset All123 Software Update SupportContact Samsung 124 Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency 125 Installation issue PC mode Screen issueNot Optimum Mode is displayed 126 Adjust Brightness and Contrast Sound issue127 Source device issue Remote control issue128 129 Question AnswerHow can I change the frequency? Monitor How do I set powersaving mode? Screen Saver Settings or Bios Setup on the PCSettings or Bios Setup on the PC 130 Specifications 131 132 PowerSaver PowerSaver Normal Operation Power saving Power off Mode133 Rating Typical Max Preset Timing Modes Resolution134 Vertical Frequency Pixel Clock Sync Polarity KHz MHz 135 Contact Samsung World Wide Appendix136 137 138 139 140 141 142 143 144 0685 88 990800 300 211350370 Responsibility for the Pay Service Cost to Customers Product damage caused by customers fault145 Not a product defect 146 Optimum Picture Quality and Afterimage Burn-in PreventionOptimum Picture Quality What is afterimage burn-in? Powering Off, Screen Saver and Power Saving ModeSwitch between 2 colors every 30 minutes as shown above 147 148 Move and change text every 30 minutes as shown below License 149 Terminology 150