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Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.

The subject’s eyes appear red

Red eyes occur when the subject’s eyes reflect light from the camera flash.
•
Set the flash option to
Auto + Red-eye
or
Fill in + Red-eye
.
•
If the photo has already been taken, tap
→
Edit
→
Portrait
→
Red-eye fix
in
Gallery
.

Photos have dust spots

If dust particles are present in the air, you may capture them in photos when you use the
flash.
•
Turn the flash off or avoid taking photos in a dusty place.
•
Adjust the ISO sensitivity. (p. 80)

Photos are blurred

Blurring can occur if you take photos in low light conditions or hold the device incorrectly.
•
Half-press the Shutter button to ensure the subject is focused.
•
Set the image stabiliser option.
•
Use a tripod to prevent your device from shaking.