Appendix > Before contacting a service center

Situation

Suggested remedies

 

Turn off the camera, and then turn it on again.

The memory card has

Remove the memory card, and then insert it

again.

an error

Format the memory card.

 

See "Cautions when using memory cards" for

 

more details. (p. 159)

 

 

 

Your TV or computer

microSDXC memory cards use the exFAT file

cannot display photos

system. Ensure that the external device is

and videos that are

compatible with the exFAT file system before

stored on a microSDXC

connecting the camera to the device.

memory card

 

 

 

 

Your computer does

microSDXC memory cards use the exFAT file

system. To use microSDXC memory cards on a

not recognize a

Windows XP computer, download and update

microSDXC memory

the exFAT file system driver from the Microsoft

card

website.

 

 

 

 

If you change the name of a file, your camera may

Cannot display files

not play the file (the name of the file should meet

the DCF standard). If you encounter this situation,

 

 

display files on your computer.

 

 

 

Situation

Suggested remedies

 

Ensure that the focus option you set is suitable

 

 

for the kind of shot you are capturing.

The photo is blurry

Use a tripod to prevent your camera from

 

shaking.

 

 

 

• Ensure that the lens is clean. If not, clean the

 

 

lens. (p. 154)

 

 

The colors in the

An incorrect White Balance can create unrealistic

photo do not match

color. Select the proper White Balance option to

the actual scene

suit the light source. (p. 71)

 

 

 

Your photo is overexposed or underexposed.

The photo is too

Adjust the aperture value or the shutter speed.

• Adjust the ISO sensitivity. (p. 70)

bright or too dark

Turn the flash off or on. (p. 89)

 

 

Adjust the exposure value. (p. 96)

 

 

 

This camera can have minute distortion when

Photos are distorted

using a wide-angle lens that enables shooting

with a wide angle of view. This is normal, and

 

 

does not cause malfunction.

 

 

Horizontal lines

This may occur when the subject is exposed to a

fluorescent or mercury-vapor light source. Select

appear on the photo

a slow shutter speed.

 

 

 

 

Playback screen does

Ensure that HDMI cable is properly connected

not appear on the

to the external monitor.

connected external

Ensure that the memory card is properly

device

 

recorded.

 

 

 

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Samsung EV-NX3000BOHFR, EV-NX3300BPBDE, EV-NX3000BOIDE, EV-NX3000BOIAT, EV-NX3000BOHTR, EV-NX3300BOWDE, EV-NX3300BOBDE manual 167

EV-NX3000BEHKZ, EV-NX3000BOHDK, EV-NX3300BOBSE, EV-NX3000BOIGR, EV-NX3000BOHAT specifications

The Samsung EV-NX3000 series represents a remarkable leap in compact camera technology, catering to photography enthusiasts who desire versatility and quality. This series includes models such as the EV-NX3000BMICZ, EV-NX3000BOICH, EV-NX3300BOWHU, EV-NX3000BOJCZ, and EV-NX3000BOHCZ, each sharing core features while also offering unique elements that enhance the overall photography experience.

One of the standout features of the Samsung EV-NX3000 series is its impressive 20.3-megapixel APS-C CMOS sensor. This large sensor size, commonly found in professional DSLR cameras, allows for superior image quality, enabling users to capture stunning details and vibrant colors in various lighting conditions. The cameras also feature a fast autofocus system that enhances user experience by ensuring sharp and clear images, even in challenging environments.

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The EV-NX3000 models feature a modern and ergonomic design, making them comfortable for extended use. The tilt-able LCD screen enhances photography creativity, allowing users to shoot from various angles and perspectives. Furthermore, the inclusion of integrated Smart Mode and Photo Suggest is beneficial for novices. These technologies automatically analyze the scene and recommend shooting modes, ensuring optimal settings for the best outcome.

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