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Appendix

Before contacting a service center

If you are having trouble with your device, try these troubleshooting solutions before contacting a service professional.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

Situation	Suggested remedies
Cannot turn on the	•	Ensure that the battery is inserted.
Cannot turn on the	•	Ensure that the battery is inserted correctly.
camera	•	Ensure that the battery is inserted correctly.
camera	•	Charge the battery.
	•	Charge the battery.

	•	Charge the battery.
	•	Your camera may be in Auto power off mode or
The power turns off		the display turns off automatically. (p. 141)
The power turns off	•	The camera may be turned off automatically to
suddenly	•	The camera may be turned off automatically to
suddenly		prevent the memory card from being damaged
		prevent the memory card from being damaged
		due to excessive heat. Turn on your camera
		again.

	•	The battery may lose power more quickly in
		low temperatures (below 0 °C/32 °F). Keep the
		battery warm by putting it into your pocket.
The camera is losing	•	Using the flash or recording videos depletes the
battery power quickly	•	battery quickly. Recharge if needed.
	•	Batteries are consumable parts that must be
		replaced over time. Get a new battery if the
		battery life is diminishing quickly.

Situation	Suggested remedies
	•	There is no space on the memory card. Delete
		unnecessary files	or insert a new card.
	•	Format the memory card.
Cannot capture	• The memory card is defective. Get a new
photos	•	memory card.
	•	Ensure that the camera is switched on.
	•	Charge the battery.
	• Ensure that the battery is inserted correctly.

The camera freezes	Remove the battery and insert it again.

The camera heats up	While using the camera, it may heat up.
The camera heats up	This is normal and should not affect your camera’s
	lifespan or performance.

The flash fires	The flash may fire due to static electricity.
unexpectedly	The camera is not malfunctioning.

The flash does not	•	The flash option	may be set to Off. (p. 89)
work	•	You cannot use the flash in some modes.

The date and time are	Set the date and time under the qmenu.
incorrect	(p. 141)

The display or buttons	Remove the battery and insert it again.
do not work	Remove the battery and insert it again.
do not work

166 EV-NX3000BEHKZ, EV-NX3000BOHDK, EV-NX3300BOBSE, EV-NX3000BOIGR, EV-NX3000BOHAT specifications

The Samsung EV-NX3000 series represents a remarkable leap in compact camera technology, catering to photography enthusiasts who desire versatility and quality. This series includes models such as the EV-NX3000BMICZ, EV-NX3000BOICH, EV-NX3300BOWHU, EV-NX3000BOJCZ, and EV-NX3000BOHCZ, each sharing core features while also offering unique elements that enhance the overall photography experience.

One of the standout features of the Samsung EV-NX3000 series is its impressive 20.3-megapixel APS-C CMOS sensor. This large sensor size, commonly found in professional DSLR cameras, allows for superior image quality, enabling users to capture stunning details and vibrant colors in various lighting conditions. The cameras also feature a fast autofocus system that enhances user experience by ensuring sharp and clear images, even in challenging environments.

In addition to high-resolution imaging, the EV-NX3000 series supports Samsung's advanced Wi-Fi connectivity, allowing for seamless sharing and remote control of the camera through smartphones and tablets. This feature comes in handy for users who want to instantly upload their photos to social media or transfer images for editing purposes.

The EV-NX3000 models feature a modern and ergonomic design, making them comfortable for extended use. The tilt-able LCD screen enhances photography creativity, allowing users to shoot from various angles and perspectives. Furthermore, the inclusion of integrated Smart Mode and Photo Suggest is beneficial for novices. These technologies automatically analyze the scene and recommend shooting modes, ensuring optimal settings for the best outcome.

The series is also equipped with Smart Filters, allowing photographers to apply various creative effects directly from the camera, adding a personalized touch to images without the need for post-processing software. Additionally, the full HD video recording capability ensures users can capture high-quality videos, complementing their photographic endeavors.

With the inclusion of an external flash and the ability to interchangeably use different lenses, the EV-NX3000 series fosters versatility that will appeal to both amateur and seasoned photographers alike. Whether you seek to shoot sweeping landscapes, intimate portraits, or dynamic action shots, these cameras equip users with the necessary tools for expression.

Ultimately, the Samsung EV-NX3000 series stands as a testament to the merging of innovative technology and user-friendly design, creating a lineup that empowers users to unleash their creativity and capture life's moments beautifully.

Before contacting a service center

suddenly

The camera is losing

photos

The camera freezes

work

EV-NX3000BEHKZ, EV-NX3000BOHDK, EV-NX3300BOBSE, EV-NX3000BOIGR, EV-NX3000BOHAT specifications