PROBLEM

SOLUTION

The picture is noisy or distorted.

• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports the 480p, 720p, 1080i or 1080p HDMI input

 

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

If you experience other problems.

• Go to the table of contents and find the section of the user manual that

 

contains information about the feature you are having the problem with,

 

and then follow the procedure again.

 

• If you still cannot resolve the problem, please contact your nearest

 

Samsung authorized service center.

AllShare function

 

I can see folders shared through AllShare,

• AllShare only shows Video, Photo, and Music files. Other types of files are

but I cannot see the files.

not displayed.

The video plays intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• The wireless connection between the AllShare compatible device and the

 

player is unstable.

 

Check the connection.

The AllShare connection between the player

• IP addresses within the same subnetwork should be unique.

and the PC is unstable.

If they are not, IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

07 Appendix

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Samsung BDF7500 Abnormal Hdmi output screen, Hdcp High-bandwidth Digital Content Protection, AllShare function, Overloaded

BDF7500, F7500 specifications

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