Manuals / Samsung / TV and Video / Blu-ray Player

Samsung BDF7500 user manual Troubleshooting, Problem Solution

Models: BDF7500 F7500

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Appendix

Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 20 feet from the

 

player.

 

• Remove the batteries and hold down one or more buttons for several

 

minutes to drain the microprocessor inside the remote control to reset it.

 

Reinstall the batteries and try to operate the remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles).

 

• You've requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the @button (on top panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

Forgot password.

• Press the @button (on top panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don't use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

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Page 66
Image 66
Samsung BDF7500 user manual Troubleshooting, Problem Solution
Page 65 Page 67

BDF7500, F7500 specifications

The Samsung UN60F7500AF, UN60F7500AFXZA, PN51F8500, F7500, and PN60F8500 are part of Samsung’s renowned line of Smart TVs, designed to provide an exceptional viewing experience. These models are equipped with advanced technologies that enhance picture quality, sound, and connectivity options.

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In summary, the Samsung UN60F7500AF, UN60F7500AFXZA, PN51F8500, F7500, and PN60F8500 televisions encapsulate a blend of cutting-edge technology, robust viewing features, and stylish design, making them a worthwhile investment for any home entertainment setup. Whether for movies, sports, or gaming, they offer an unrivaled viewing experience that meets the needs of today’s diverse media consumers.