iRobot 380t, 320 NorthStar Navigation Cube Troubleshooting, Problem, Likely Cause, What To Do

NorthStar® Navigation Cube Troubleshooting

Problem:	Likely Cause	What To Do
Braava is not	Cube and robot	Turn on the Cube and place it on a raised surface. Point the
connecting to the	position	blue light toward an open area of the room.
Cube.		Place Braava on the floor 6 to 8 feet away from the Cube,
		facing toward the Cube. Turn Braava on.
		With a dry cloth on Braava, press the Sweep button. Braava
		should drive toward the Cube and connect with the Cube
		within 30 seconds.
		If the blue Navigation Indicator lights turn solid blue on
		Braava, it has connected to the Cube. It is ok if the Cube
		continues flashing.
		If Braava is not able to drive straight, see “Not Driving
		Properly” in the General Troubleshooting chart
Cube won’t turn on.	C Batteries are	Replace with new C batteries and confirm batteries are
	dead or inserted	facing the correct direction.
	incorrectly
Cube light is red.	C Batteries are dead	Replace with new C batteries.
Cube turns off while	Signal interference	Make sure Cube is not placed within 5 feet of a Plasma
Braava is cleaning.		or LCD television and that the Cube is not in a room with
		fluorescent lighting turned on.
	Braava is out of	When Braava travels out of range, it is normal for the Cube
	range	to turn off. When Braava returns it will send a message to
		the Cube to turn it back on.
Multiple Cubes are	Cube position	Braava must be able to encounter a second Cube while
set up, but Braava		cleaning to use it. Make sure the second Cube is not isolated
is only using one		in an area where Braava cannot get to it.
Cube.		Try placing Cubes with just 15 feet between them to help
		Braava connect, then move the Cubes farther apart for
		subsequent cleaning cycles. Do not move the Cubes while
		Braava is cleaning.
Multiples Cubes are	Cube channels	Confirm the Cubes in use all have different channels. The
set up, but Braava		channel number can be found on the bottom of each Cube.
is over-cleaning
many areas.
Pro-Clean Reservoir Pad Troubleshooting
Problem:	Likely Cause	What To Do
Leaking or leaving	Loose wick or fill	Check the fill cap and the wick cap and make sure both are
puddles.	cap	securely sealed shut. Fluid will dispense at a faster rate if
		these caps are not sealed.
Not wicking fluid.	Wick cap requires	Refer to Reservoir Pad maintenance for instructions to
	replacement	replace the wick cap.

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