Trouble Shooting
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Navigation System Indicators (NSI)
Error Indicators on the Navigation System Indicator (NSI) while cleaning
Problem: | Likely Cause | What To Do |
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Solid red light on | System error | • Press and hold the power button to turn Braava off. |
the middle NSI. |
| • Vigorously rotate both wheels for 15 seconds. |
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| • Place Braava on floor and power it on. Make sure a dry |
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| cleaning cloth has been applied. |
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| • If red light is gone, press Sweep. |
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| • If red light persists, contact Customer Support. |
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Red light blinks 2 to | Braava is stuck in | Remove Braava from the situation and restart in a new area. |
6 times on the middle | its environment and |
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NSI. | cannot free itself. |
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Red light blinks 14 | Braava has | Turn Braava off and let it cool down before resuming |
times on the middle | detected the motor | cleaning. |
NSI. | is getting too hot. |
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Red light blinks 15 | Braava is stuck | Remove Braava from the situation and restart in a new area. |
times on the middle | in too small of an |
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NSI. | area and cannot |
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| free itself. |
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Red light on the | A sensor is | Remove and reapply cleaning cloth. When reapplying, follow |
middle NSI when | activated so | these instructions: |
pressing Sweep or | Braava won’t start | • Ensure cloth does not overlap into the middle channel of |
Mop, accompanied | driving. | the removable cleaning pad |
by 3 beeps. |
| • Ensure cloth is not bunching up, which can prevent the |
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| removable pad from reattaching completely to the robot. |
Error Indicators on the Navigation System Indicator (NSI) while charging | ||
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Problem: | Likely Cause | What To Do |
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Solid red light on | System error | This is not a charging error, but will prevent Braava from |
the middle NSI. |
| charging while Braava is plugged in. See ‘Error Indicators |
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| While Cleaning’ chart for instructions. |
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Red light blinks 7 or | Charging error | Contact Customer Support. |
8 times on the middle |
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NSI. |
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All lights flashing | Incompatible | Remove the incompatible adapter and use only the adapter |
on NSI and buttons | adapter used | included with Braava. |
and robot beeping |
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while charging. |
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24Braava 300 Series Owner’s Manual
