Troubleshooting, General use, Problem | Panasonic KX-PRW110FX

Useful Information

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You must first subscribe

to Caller ID.

Cause/solution

RYou must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank or dark.

I cannot hear a dial tone.

The handset display begins operating automatically.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 10).

RFully charge the batteries (page 10).

RCheck the connections (page 10).

RUnplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.

RThe handset has not been registered to the base unit. Register the handset (page 33).

RThe handset is in screen saver mode (page 13). Activate the handset display again by:

–pressing MN when on a call.

–pressing MN at all other times.

R“LCD in charging” is set to “Off” while on charge. Change the setting (page 24).

RThe handset is not turned on. Turn the power on (page 13).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RDemonstration mode is activated. Please connect the telephone line cord to the telephone line jack (page 10).

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Panasonic KX-PRW110FX operating instructions Troubleshooting, General use, You must first subscribe To Caller ID, Problem

Contents

Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic product Table of Contents Additional/replacement accessories Accessory informationSupplied accessories Other information Handset optional KX-PRWA10FX Expanding your phone systemSmartphone Your smartphone 4 max For your future reference General informationDeclaration of Conformity For your safety For best performance Important safety instructionsBattery Base unit location/avoiding noise Routine care Other informationFor business users in the European Union Specifications Battery charging Setting upBattery installation Connections Controls During a power failureBattery level Base unit Handset Symbol MeaningDisplay icons Handset display items Other settings Turning the power on/offLanguage setting Date and time One touch eco mode Dialling mode Answering calls Useful features during a callMaking calls Hold Mute For call waiting or Call Waiting Caller ID service usersTemporary tone dialling for rotary/pulse service users Recall/flash Making an intercom call IntercomKey lock Answering an intercom call Categories PhonebookAdding phonebook entries Erasing entries Finding and calling from a phonebook entryEditing entries Chain dial Speed dial Display the menu tree and direct command code table Menu list Time Adjustment *2, *6 Caller ID Receive List Send List Create SettingsMemo Alarm Alarm1-5 Once Off Start/End Night Mode 30 sec Ringer Setup Ringer VolumeNight Mode Time Settings Set Date/Time *2 Speed Dial Eco Setup Transmission NormalDisplay Setup Power*2 Wallpaper Wallpaper1 National Access Line Setup Dial Mode *2 PulseMsec # 160 msec Privacy Mode *2, *17 Code Network Setup Current Status Country*2 Other Cancel Base*20Battery Check Česká rep Select Base Slovensko Auto Alarm Česká rep. = 100 msec. Slovensko = 100 msec Setting the ring delay Night modeTurning night mode on/off Selecting categories to bypass night mode Storing unwanted callers Incoming call barringBaby monitor Viewing/editing/erasing bar call numbers Setting the baby monitor Changing the handset name Other programmingAnswering the baby monitor Call restriction Changing the base unit PIN Changing the unit’s region setting/Resetting the base unitCalendar/Schedule Operating additional units Registering a unitRegistering a handset to a base unit Increasing the range of the base unit Cancelling a base unitSetting the Dect repeater mode Deregistering a handset Using Caller ID service Caller list Erasing all caller information Turning SMS on/off Setting up SMSSending a message Storing SMS message centre numbers Receiving a message Storing the PBX line access number for PBX users only Typical configuration Dhcp Network settingsSmartphone integration Other network features Smartphone Connect app Resetting the base unit’s network settings Confirming your wireless router’s Wi-Fi signal strengthConfirming network status Character entry Voice mail serviceWhen the unit displays the character entry screen Character entry modes Greek character table Alphabet character table ABCNumeric entry table Extended 1 character table Cyrillic character table Not available for SMS Error messagesCause/solution Display message General use TroubleshootingProblem You must first subscribe To Caller ID Menu list Battery rechargeMaking/answering calls, intercom Caller ID SMS Short Message Service Liquid damage Network connection troubleshooting IP Address conflicts is Failed to connect is displayed Wrong Password isCannot obtain IP Index 2013/07/24 2013/07/24 2013/07/24 Sales Department Czech Slovakia Romania